FinOps Analyst
6 days ago
Description As an AR Billing Analyst, you will support Amazon's customers to identify and resolve billing issues, reconcile accounts and perform manual transaction data entries. A successful individual will be self‑motivated, able to recognize how processes can improve and implement positive changes. The candidate must also build strong cross‑functional relationships and demonstrate exceptional organizational skills and attention to detail. Amazon seeks a Billing Analyst with at least 2+ years of F&A experience in a large customer‑oriented corporate environment for our Devices business line. Responsibilities Partner with stakeholders to ensure participating customers realize intended benefits. Support customer inquiries and contribute toward immediate and long‑term solutions. Audit and support monthly billing processes between multiple external and internal Devices teams by providing data management and data entries. Support Cash Application Analyst on chargeback entries and retrieve POD (Proof of Delivery) and BOL (Bill of Lading) from the carrier's portal. Understand Amazon billing processes to provide guidance to customers, identify defects and drive resolution upstream of AR. Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements. Seek solutions to business/customer needs and suggest innovative solutions on behalf of the customer experience. Support recurring and ad‑hoc reporting for various internal/external stakeholders. Escalate when appropriate to direct manager and/or senior leaders. Working Conditions Normal office environment. Reports daily to the Pasay office. Primarily reports on a night shift and may also be requested to work a shifting schedule from time to time. Work during holidays as required by the Company. May be asked to render overtime on critical and peak times as required by the Business. Basic Qualifications Bachelor's degree. At least 2 years of experience in Accounts Receivable or Finance & Accounting role as an Analyst, or experience in a BPO industry catering to customer needs. Knowledge of Outlook, Word and Excel or similar desktop applications. Proficient in Microsoft Excel and Word. Willing to work in night and/or shifting schedule. Team player with good interpersonal skills, hardworking, adaptable and detail‑oriented. Can work under pressure and with deadlines. Excellent verbal and written communication skills with a strong customer service focus. Ability to prioritize, multi‑task and work with minimal supervision. Open to working with diverse teams in a global environment. Capacity to coordinate or answer inquiries of customers via email or inbound calls (approximately 80% of the time). Preferred Qualifications Bachelor's degree/Master's degree in Finance/Accounting as major subject. Working knowledge of Oracle Financials, SAP, Collection Workflow Tools or other Finance ERP tools. More than 2 years as an AR Collections Analyst/ Specialist/ Subject Matter Expert. Company Culture & Inclusion Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. #J-18808-Ljbffr
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FinOps Analyst
1 week ago
Manila, Philippines Shopee Full timeShopee Manila, National Capital Region, Philippines Overview FinOps Analyst role at Shopee. Location: Manila, National Capital Region, Philippines. Responsibilities Review and reconcile daily and weekly remittance reports from hubs versus system data (e.g., FMS, internal trackers). Monitor outstanding remittances and escalate delays or discrepancies. Work...
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FinOps Analyst
1 week ago
, Metro Manila, Philippines Amazon Full timeFinOps Analyst – Billing, Accounts Receivable Join to apply for the FinOps Analyst – Billing, Accounts Receivable role at Amazon . As an AR Billing Analyst, you will support Amazon’s customers to identify and resolve billing issues, reconcile accounts, and perform manual transaction data entries. A successful individual will be self‑motivated, able...
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Sr. FinOps Analyst
2 weeks ago
, Metro Manila, Philippines Amazon Full timeSr. FinOps Analyst - AR Healthcare Amazon is building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services. The Finance Operations organization works with every part of Amazon to provide operations accounting and excellence services with the highest level of controllership at the lowest cost to...
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FinOps Analyst
2 weeks ago
Manila, National Capital Region, Philippines Amazon Full timeAs an AR Billing Analyst, you will support Amazon's customers to identify and resolve billing issues, reconcile accounts and perform manual transaction data entries. A successful individual will be self-motivated—someone who can recognize how processes can improve and effectively implement positive changes. The candidate must also be able to build strong...
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Sr. FinOps Analyst
5 days ago
Manila, National Capital Region, Philippines Amazon Full time ₱1,200,000 - ₱2,400,000 per yearGAR (Global Accounts Receivable) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon's customers to resolve billing issues, reconcile accounts and drive monthly...
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Sr. FinOps Analyst
4 days ago
Manila, National Capital Region, Philippines Amazon Full time ₱350,000 - ₱600,000 per yearDESCRIPTIONGAR (Global Accounts Receivable) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon's customers to resolve billing issues, reconcile accounts and drive...
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Sr. FinOps Analyst
4 days ago
Manila, National Capital Region, Philippines Amazon Full time ₱1,200,000 - ₱2,400,000 per yearDescriptionGAR (Global Accounts Receivable) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon's customers to resolve billing issues, reconcile accounts and drive...
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FinOps Analyst
1 week ago
Manila, Philippines Amazon Jobs Full timeOverview As an AR Billing Analyst, you will support Amazon’s customers to identify and resolve billing issues, reconcile accounts and perform manual transaction data entries. A successful individual will be self-motivated—someone who can recognize how processes can improve and effectively implement positive changes. The candidate must also be able to...
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Sr. FinOps Analyst
3 weeks ago
Manila, Philippines Amazon Jobs Full timeOverview GAR (Global Accounts Receivable) is looking for a proactive, customer- and detail-oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon’s customers to resolve billing issues, reconcile accounts and drive...
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Sr. FinOps Analyst
3 weeks ago
Manila, Philippines Amazon Full timeOverview GAR (Global Accounts Receivable) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon's customers to resolve billing issues, reconcile accounts and drive monthly...
