Sales Representative

4 weeks ago

Philippines Synergy Advantage Full time

Essential Duties And Responsibilities Conducting outbound calls for customer retention and new business development. Design and implement a strategic sales plan. Manage daily customer engagement, interaction, and growth (including training, pipeline management, lead tracking, and marketing). Actively hunt new business opportunities by cold calling prospects in the defined region. Follow up with customers to ensure satisfaction and expand sales opportunities. Recommend and upsell products to meet customer needs. Resolve customer questions accurately with a high level of professionalism. Communicate effectively to customers regarding account information, products, pricing, promotions, etc. Use leadership to build customer relationships and assist customers in developing solutions. Assist customers with any account issues such as tracking, customs, or packaging discrepancies. Accurately maintain the call center database. Track orders to ensure quick delivery and resolve delivery disputes. Meet key performance indicators. Other duties may be assigned. Qualifications High level of customer service orientation. Strong work ethic and reliability. Strong active listening skills and verbal communication. Adept at problem-solving and conflict resolution. Ability to multi-task and prioritize. Strong time management and decision‑making skills. Proficiency with computers and hardware. Adaptability and accountability. Excellent English communication skills (both verbal and written). Education And/or Experience Previous experience in a call‑center sales or account‑management role is required. Previous experience with an online Pharmacy is an asset. Seniority level Associate Employment type Full‑time Job function Outsourcing and Offshoring Consulting and Telephone Call Centers Referrals increase your chances of interviewing at Synergy Advantage by 2x. Get notified about new Salesperson jobs in Philippines . #J-18808-Ljbffr

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