Clinical Operations Advisor

What you’ll do Clinical Account Management Support : You partner with your Client Success colleagues to create clients’ clinical strategies throughout the entire customer journey from implementation to renewals. This entails preparation for and participation in client meetings as well as follow up on specific clinical tasks. Clinical Expertise and Guidance : You bring clinical expertise to assist health systems and providers measure, monitor, and improve care plans, according to evidence-based practices. You’ll use your deep understanding of the Force platform to effectively answer providers’ questions related to protocol, content development, and optimization. Operational Excellence and Service Automation : You will independently oversee implementations and ongoing clinical support functions with an eye toward identifying areas to create efficiency while delivering excellent outcomes. Clinical Data Insights and Analytics : You are comfortable analyzing data and drawing insights. You leverage clinical expertise, research, and data, in combination with technology to drive success across your client base. What you bring Experience in Health System Account or Patient Management : You bring 2-4 years of experience in health system account or patient management with an emphasis on clinical strategy. Exceptional Communication and Leadership Skills : You are a clear, concise, and credible communicator, capable of leading discussions with clinical and executive stakeholders. Ability to guide and mentor others within your team. Customer-centric Approach with Empathy and Trust-Building Skills : You have deep empathy for customer stakeholders. You are adept at building high-trust relationships by understanding and advocating for client needs, motivations, and challenges. Clinical Expertise : You bring a degree in a clinical care specialty (i.e. nursing, PT / OT, PTA, COTA, other) to guide your strategic and clinical support of client protocols, best practices along with supporting product enhancements. Why Force At Force Therapeutics, we’re reshaping the future of remote therapeutic care. Our platform supports patient engagement and outcomes across hospitals, health systems, and orthopedic practices nationwide, backed by insights from leading centers and millions of clinically-validated data points. As we grow, we’re seeking dynamic team members to join our journey. Compensation and Benefits The base salary range for this role is: $75,000 - $85,000 per annum* *Salaries are determined based on qualifications, experience, and other relevant factors. Adjustments may be made to accommodate local market conditions and geographic cost-of-living differences. Medical, Dental, and Vision Insurance : Comprehensive coverage for you and your family. 401k Retirement Planning : Company match available. Pre-tax Commuter Benefits : Parking and transportation support. Generous PTO : Ample vacation, sick time, and volunteer time off. Summer Fridays : Work-life balance initiative. Remote-Friendly Workplace : Flexibility to work where you are most productive. Pay Transparency Notice We provide clarity on pay ranges for each role to ensure transparency and fairness. The base salary range for this role is as listed above. Salaries are determined based on qualifications, experience, and local market conditions. Equal Employment Opportunity at Force Force Therapeutics values diversity and is committed to an inclusive environment. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics. We encourage candidates of diverse backgrounds to apply. Our company posts job openings on our official website and LinkedIn. Legitimate communications come from official Force Therapeutics email addresses. If you suspect a fraudulent posting, contact #J-18808-Ljbffr