
Senior Quality and Compliance Manager
21 hours ago
Overview Senior Quality and Compliance Manager - Cebu role at TDCX . Join to apply for the Senior Quality and Compliance Manager - Cebu role at TDCX . Responsibilities Accomplish quality assurance and compliance objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Contribute information and analysis to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; identify and resolve problems; complete audits; determine system improvements; implement change. Meet quality assurance and compliance financial objectives by estimating requirements; scheduling expenditures; analyzing variances; initiating corrective actions. Develop quality assurance and compliance plans by conducting risk analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions and verification procedures; monitoring inventories. Validate quality assurance and compliance processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures. Qualifications Candidate must possess at least a Bachelor’s/College Degree, any field At least 8 years of working experience in a Quality Management role Minimum of 3 years in a Management capacity Expertise with QA and Compliance processes, definition documents and scoring guidelines Experience coaching, inspiring and motivating others to meet goals and metrics Strong Analytical skills; ability to tell a story with data and metrics About TDCX Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and travel and hospitality. With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit Seniority level Mid-Senior level Employment type Full-time Job function Quality Assurance Industries Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at TDCX by 2x Get notified about new Quality Compliance Manager jobs in Cebu, Central Visayas, Philippines . #J-18808-Ljbffr
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Compliance and Quality Assurance Manager
2 days ago
Cebu, Philippines Cobden & Carter International Full timeOur partners, a leading preclinical stage gene therapy company focused on neuromuscular junction diseases, is seeking a detail-oriented Compliance and Quality Assurance Manager. This role will ensure compliance with FDA regulations, oversee documentation accuracy, and support their clinical and preclinical programs, including a gene therapy project. ...
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Ad and Quality Compliance Manager
4 minutes ago
Cebu City, Central Visayas, Philippines IONOS EN Full time ₱1,200,000 - ₱2,400,000 per yearAt IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for...
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Sustainability Department Senior General Manager
4 weeks ago
Batangas City, Philippines Tampa Gardens Senior Living Full timeThis post links directly to the Green Job post. Click to see the job post in a new tab. Malvar, Batangas - Reports to: President Responsible For The Following Position/Section/ Department The Sustainability Department Senior General Manager is responsible for overseeing the following groups: Environment / Safety / IMS (ESI) Company Group Admin Rules...
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Process Quality Control and Compliance
7 days ago
Cebu City, Central Visayas, Philippines Bai Virtual Services OPC Full time ₱150,000 - ₱250,000 per yearWe're HIRINGProduct Quality Control & Compliance (PQCC) Staff – Part-TimeThe PQCC Staff (Part-Time) is responsible for assisting in monitoring, evaluating, and documenting product quality and compliance with company standards and regulatory requirements. This role supports quality assurance initiatives, ensures accuracy in records, and helps maintain a...
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Process Quality Compliance and Complaints
4 days ago
Cebu City, Central Visayas, Philippines Bai Virtual Services OPC Full time ₱150,000 - ₱250,000 per yearJob SummaryAs a PQCC Intern, you will support the Quality Assurance team in making sure that all the processes of the company are in accordance with the expectations of the company, regulations, and what the customers want. You will assist in monitoring, recording, and reporting areas of compliance gaps and consumer complaints, thereby facilitating...
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Process, Quality, Compliance and Complaint
4 days ago
Cebu City, Central Visayas, Philippines Bai Finance Group of Companies Full time ₱60,000 - ₱150,000 per yearJob SummaryAs a PQCC Intern, you will support the Quality Assurance team in making sure that all the processes of the company are in accordance with the expectations of the company, regulations, and what the customers want. You will assist in monitoring, recording, and reporting areas of compliance gaps and consumer complaints, thereby facilitating...
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Quality Assurance Manager
2 weeks ago
Cebu City, Philippines HR TechX Corp. Full timeJoin to apply for the Quality Assurance Manager role at HR TechX Corp. This position will lead our Quality Assurance team in a dynamic BPO environment. The QA Manager will be responsible for driving high-quality performance across multiple client accounts by designing, implementing, and managing quality frameworks for voice, chat, email, and back-office...
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Process Quality Control and Compliance
5 days ago
Cebu City P, Philippines Bai Finance Group of Companies Full time ₱240,000 - ₱480,000 per yearWe're HIRINGPQCC Staff (Part-Time)The PQCC Staff (Part-Time) is responsible for assisting in monitoring, evaluating, and documenting product quality and compliance with company standards and regulatory requirements. This role supports quality assurance initiatives, ensures accuracy in records, and helps maintain a high standard of operational performance.Key...
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Quality Assurance and Control Officer
2 weeks ago
Quezon City, National Capital Region, Philippines Quality Choices Corporation Full time ₱400,000 - ₱600,000 per yearQuality Assurance and Control Officer - is responsible for ensuring that all products meet quality standards based on client specifications and regulatory requirements. This role involves inspecting incoming and outgoing goods, assessing supplier, compliance, and implementing quality assurance processes to maintain product consistency and customer...
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Assistant Quality Assurance Manager
2 weeks ago
Cebu City, Philippines PrimeMatch Advantage Full timeEducational / Professional Qualifications Bachelor’s degree (any four-year course). 5–7 years of progressive contact center experience. Minimum 12 months in the healthcare industry. 3–4 years in a leadership role overseeing Quality Assurance and/or Training in a contact center. Experience managing and developing teams. Proven success in designing,...