Customer Support Representative
4 weeks ago
OpenText Makati, National Capital Region, Philippines OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. Your Impact OpenText is more than just a place of employment. It’s an exciting and diverse organization with intelligent people, innovative programs, and dynamic opportunities to enhance your career and life. The OpenText culture recognizes “People First” and supports you to further develop and grow your career. CSR is part of a world class service-oriented team that takes incoming calls, chats, emails, tickets from customers. CSR team is looking for a quick-thinking, customer-focused representatives that can educate, problem solve current customer concern and prevent possible future concerns by looping back and influencing to improve on internal processes. The ideal candidate should have a growth mindset, be a strong customer advocate and ensure customer satisfaction is delivered with every customer touch. What The Role Offers Handle tickets concerning customer access and permissions to MySupport Efficiently answer and follow up on all customer inquiries that come in via the ticketing system, email, phone, and chat systems. Verify product lines and monitor customer service portals to triage tickets accordingly Collaborate with renewals and licensing team to ensure customers have the most up to date product licensing What You Need To Succeed Must have experience working in a global support environment, BPO, Global IT Company, Call Center and Shared Services Environment. College/University graduate Must be willing to work in rotating shifts, weekend and holiday work schedule 1 to 2 years’ experience in customer service environment Friendly, outgoing, personable with strong communication skills, both verbal and written Note: Referrals increase your chances of interviewing at OpenText by 2x #J-18808-Ljbffr
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Customer Support Representative
7 days ago
Makati City, National Capital Region, Philippines IT Managers, Inc. Full time ₱300,000 - ₱360,000 per yearWe are currently seeking aCustomer Support Representativeto join our growing team. The ideal candidate is service-oriented, has excellent communication skills, and thrives in a fast-paced environment. This role is an excellent opportunity to further develop your career in the customer service field.Qualifications:At least 2nd Year College Level (any...
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Customer Support Representative
1 week ago
Makati City, National Capital Region, Philippines OpenText Full time ₱250,000 - ₱500,000 per yearOPENTEXTOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...
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Customer Support Representative
2 weeks ago
Makati City, National Capital Region, Philippines SuperStaff Full time ₱900,000 - ₱1,200,000 per yearJob Summary: Assists in determining lines of credit for customers; performing collection calls on past due merchandise/institutional accounts; collaborating cooperatively with customers and the client's personnel to secure payment. Must be able to manage collections on all types of accounts (merchandise/equipment/institutional) with a concentration in all...
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Customer Support Representative
1 week ago
Makati City, National Capital Region, Philippines Booth Full time ₱30,000 - ₱60,000 per yearPeterson's is seeking a friendly, patient, and technically skilled Customer Support Representative to serve as the first point of contact for our valued customers. In this role, you will provide support across our diverse range of educational products, including Peterson's, Test Prep, Military skills courses (i.e. ASVAB), and RMC Learning Solutions which...
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Customer Support Representative
7 days ago
Makati City, National Capital Region, Philippines Booth and Partners Pte Ltd Full time ₱900,000 - ₱1,200,000 per yearPeterson's is seeking a friendly, patient, and technically skilled Customer Support Representative to serve as the first point of contact for our valued customers. In this role, you will provide support across our diverse range of educational products, including Peterson's, Test Prep, Military skills courses (i.e. ASVAB), and RMC Learning Solutions which...
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Customer Support Representative
1 week ago
Makati City, National Capital Region, Philippines Booth and Partners Pte Ltd Full time ₱300,000 - ₱600,000 per yearPeterson's is seeking a friendly, patient, and technically skilled Customer Support Representative to serve as the first point of contact for our valued customers. In this role, you will provide support across our diverse range of educational products, including Peterson's, Test Prep, Military skills courses (i.e. ASVAB), and RMC Learning Solutions which...
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Customer Support Representative
1 week ago
Makati City, National Capital Region, Philippines Booth & Partners Full time ₱30,000 - ₱60,000 per yearJob DescriptionPeterson's is seeking a friendly, patient, and technically skilled Customer Support Representative to serve as the first point of contact for our valued customers. In this role, you will provide support across our diverse range of educational products, including Peterson's, Test Prep, Military skills courses (i.e. ASVAB), and RMC Learning...
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Customer Support Representative
1 day ago
Makati City, National Capital Region, Philippines Orbit Teleservices Cubao Site Full time ₱250,000 - ₱350,000 per yearWe are urgently hiring for a Customer Service Representative at Metro Manila Sites One-day Hiring Process Earn up to 25k monthly Plus more benefits This is a limited slot. Apply nowResponsibilities:Handle customer inquiries, provide solutions, and resolve issues across various channels.Offer accurate information about products, services, and company...
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Customer Finance Support Representative
2 weeks ago
Makati City, National Capital Region, Philippines SuperStaff Full time ₱250,000 - ₱500,000 per yearJob Summary: Assists in determining lines of credit for customers; performing collection calls on past due merchandise/institutional accounts; collaborating cooperatively with customers and the client's personnel to secure payment. Must be able to manage collections on all types of accounts (merchandise/equipment/institutional) with a concentration in...
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Customer Finance Support Representative
2 weeks ago
Makati City, National Capital Region, Philippines SuperStaff Full time ₱1,200,000 - ₱2,400,000 per yearDescription Job Summary: Assists in determining lines of credit for customers; performing collection calls on past due merchandise/institutional accounts; collaborating cooperatively with customers and the client's personnel to secure payment. Must be able to manage collections on all types of accounts (merchandise/equipment/institutional) with a...
