Data Architect for Awesome CX by Transcom

Overview Data Architect for Awesome CX by Transcom We are looking for talented individuals like you to join our team Be a Data Architect for our Davao site. This role will focus on playing a senior technical role on the Data & Analytics team, responsible for designing and maintaining the enterprise data architecture Power BI Environment. Also, ensuring the usability, security, and scalability of BI solutions while empowering users through self-service analytics and curated dashboards. Join our Family as a Data Architect Responsibilities Data Modeling: Design, develop, and maintain Power BI Semantic Models that source data from the Data Warehouse (Azure Databricks). Partner with the Data Architect, Engineering, to design and optimize the Databricks Medallion Architecture (Bronze, Silver, Gold) tuned to business use cases Architecture Standards: Define and enforce data architecture standards, best practices, and governance policies. For data modeling, DAX optimization, and report performance Usability & Enablement: Guide Power BI Developers to design intuitive, user-friendly semantic models for self-service users and visually appealing dashboards. Create and maintain documentation, training materials, and data dictionaries to support self-service users. Conduct workshops and training sessions to enable business users in Power BI usage and data literacy Security & Governance: Implement and manage row-level security (RLS), workspace access controls, and data privacy protocols. Define and enforce governance policies for dataset certification, report publishing, and version control. Monitor usage and audit logs to ensure compliance and identify opportunities for optimization Stakeholder Collaboration: Collaborate with business stakeholders to understand their data needs and translate them into scalable data structures. Drive clarity around use cases and business rules and recommend data structures to ease use Data Integrity: Ensure the quality, integrity, and security of data across all systems Performance Optimization: Optimize data systems and queries for performance, scalability, and cost-effectiveness Mentorship: Mentor a global team of Power BI Developers and lead code reviews. Validate and organize releases of Power BI assets including datasets, reports, and dashboards. Provide expert-level support and troubleshooting for Power BI users across the organization Data Management: Support data migration, lineage, and cataloging initiatives Technology Evaluation: Stay current with Power BI updates and industry trends to continuously improve the BI ecosystem. What we are looking for What we are looking for: To be successful in this role you must… Experience in DTC/omni-channel environments; beauty industry experience is a plus Familiarity with NetSuite ERP, Shopify, and marketing analytics platforms Knowledge of data cataloging, lineage, and observability tools 10+ years of experience in Power BI and Data Warehousing Proven expertise in data modeling (conceptual, logical, physical) and metadata management Strong experience with cloud data platforms (Azure preferred) and Databricks Experience with Power BI semantic models and dashboard integration Familiarity with DevOps practices and CI/CD pipelines (Azure DevOps preferred) Strong understanding of data governance, privacy, and compliance (e.g., GDPR, CCPA) Excellent communication skills with the ability to translate technical concepts to business stakeholders What Life at Awesome CX by Transcom is like Awesome CX by Transcom inclusive culture is rooted in wellness & fun. Culture doesn’t equal perks We've got great amenities, suited to every need. You’ll be hard pressed to find a company that doesn’t say they have great culture, so what makes us different? Wellness: At Awesome CX by Transcom, we want to take care of our greatest assets, our people We are sure to prioritize the whole person, not just their professional life, but their personal one as well. Knowing that happy and healthy employees make top performers. The health and well-being for all Awesome CX by Transcom team members is, and will remain, our greatest priority. Accessibility to health care means an onsite care center, STD testing, as well as insurance equality for everyone to ensure that every person has peace of mind. One of our core values is “good vibes”. We like to think that we provide an awesome environment to support as many good days as possible. However, on the inevitable, yet occasional bad days, we offer resources such as an in-house psychologist, mental health courses, as well as a dance and yoga studio to help give our team a boost. Free daycare facilities give our teams one less thing to worry about while at work. By providing a safe place for kids to learn, play, and grow, Awesome CX by Transcom helps the parents on our teams focus on their work knowing their kids are well taken care of. True to our value of “Keeping It Real” we encourage our team members to come as they are and be their authentic selves at work. We celebrate each other’s differences, whether that is by honoring a cultural holiday or celebrating Pride month Career Development - At Awesome CX by Transcom, we look to support our customer experience specialists just as much as they are committed to supporting your customers. A vast variety of training and education give our agents the tools they need to thrive and succeed. Awesome Cares - community involvement and charitable contributions The importance of giving back to our community is embedded in our DNA, which is why one of our values is “Do the right thing”. We take responsibility for the impact we can make on our brands, our people, and our planet. Fun At Awesome CX by Transcom we work hard, we play harder After all, what’s life without a little fun? We believe that a culture that creates long lasting happiness is a culture that delivers client results. Our in-office amenities and team building excursions contribute to Awesome CX by Transcom’s cool-ture. Work doesn’t have to be boring… We bring the fun to the workplace… Life size chess board Putting green Waterfalls Dance and yoga studio Pingpong tables Cafes Collaborative Workspaces Dog friendly Our teams are more like family. That’s in large part due to our team building events and off site excursions. From fun happy hours after work, to amazing sightseeing trips, there’s so much we have to offer to bond our team together. Year end party - honestly, we can’t even explain it. You’d have to see it to believe it. This is an unforgettable time of year for our teams to get together and celebrate their accomplishments. Dog friendly office spaces. Our workspaces are so fun your furry friends will even want to join, and they’re welcome. Just think about it - bring your dog to work every day, everyday Our dedication to ensuring employee happiness goes above and beyond. And by that, we mean that we have a whole happiness team whose job is to bring joy into the office. From celebrating team members’ birthdays, to recognizing amazing accomplishments, the happiness team is there to put a smile on everyone's face #J-18808-Ljbffr