DOCTOR ENGAGEMENT MANAGER

3 days ago

Makati, Philippines Healthway (HMC, INC.) Full time

Job Description Assists the Medical Director and/or Medical Affairs Head in the daily operations of the Medical Affairs Department and in doctor engagement. Coordinates with the Medical Director and/or Medical Affairs Head in handling unusual and difficult cases and gives recommendations on a variety of medically related problems. Conduct research on medically related matters when it is necessary. Offer proper information, orientation, and guidance to physician partners regarding clinical practice and physician conduct, and client expectations. Schedule clinics and physician partner visitations periodically and as needed. Leads doctor engagement initiatives and activities such as focus group discussions, and round table discussions and recommends innovative programs to support MD retention and engagement. Works with the Medical Director and/or Medical Affairs Head in drafting and creating memos, notices, and letters that are being communicated and disseminated to each Physician, Doctor, and the different multi-specialty Centers. Reaches out to the doctor’s concern and establish an agreeable solution on the matter. Escalates the concern to the Medical Director and/or Medical Affairs Head if needed. Conducts training for doctors in customer care. Assesses the doctors’ performance using the MD scorecard and submits recommendations to the Medical Director and Medical Affairs Head based on the resulting data. Job Specifications Must be a Graduate of medicine in a reputable medical school Candidate must possess at least Professional License (Passed Board/Bar/Professional License Exam) in Medicine. Graduate and/or with in MHA, MBA OR MA in health administration and business administration units but not a strict requirement At least 5 years’ experience in Medical Management and Provider Relations Work. #J-18808-Ljbffr

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