Service Advisor
3 weeks ago
Customer Service Representative – Clark / Pampanga
Location: Clark, Pampanga and surrounding areas. This is an on-site role with shifting schedules. Fresh graduates and experienced candidates welcome.
Job DescriptionWe are looking for motivated and enthusiastic individuals to join our team as Customer Service Representatives. In this role, you will assist customers via phone, chat, or email—responding to inquiries, resolving concerns, and delivering excellent service related to our products and services.
Key responsibilities:
- Handle customer inquiries via phone, chat, or email in a professional and timely manner
- Provide accurate information about products and services
- Resolve issues and ensure customer satisfaction
- Maintain and update customer records in the system
- Collaborate with team to achieve service targets
- Document interactions and follow up as needed
- Open to High School graduates, SHS graduates, college undergraduates or graduates
- No prior BPO experience required; 6 months+ experience is a plus
- Excellent verbal and written communication skills
- Basic computer literacy and ability to navigate multiple systems
- Willing to work onsite in Clark, Pampanga
- Able to work in shifts and on holidays
- Competitive salary (ranges vary by position, up to Php 30,000 monthly in some postings)
- HMO coverage and government-mandated benefits
- Paid training and career development opportunities
- Supportive work environment with potential for career growth
- Flexible or rotating shifts where applicable
Interested applicants can apply directly through our website or contact our recruiting team for more details. We support you through the hiring process, which may be virtual or onsite.
Note: This posting consolidates multiple nearby customer service opportunities in Clark, Pampanga and surrounding areas. Specifics (salary, benefits, and requirements) vary by role and posting.
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