Senior Associate, Payroll

3 days ago

Quezon City, Philippines Strada Energy International Full time

**SENIOR ASSOCIATE, PAYROLL** **Role*** To process payrolls and HRIS tasks/activities by meeting the obligations such as TAT & accuracy levels as specified* To provide an effective and efficient payroll and/or HRIS service to customers, ensuring the accurate and timely payment of their employees’ salaries* Respond to requests, queries and complaints from external customers in a friendly and efficient manner to enhance customer loyalty* To own and manage the quality and accuracy of operational tasks of the team* To support and help facilitate 100% SLA attainment for the team through effective WFM* Be a SPOC to the Clients (Internal / External)* Be the Innovation champion for the process and team* Responsible for processing payrolls and HR tasks and Meeting Targets* Providing Feedback on Quality Issues Found during Audits* Responsible for timely escalation of production related issues* Responsible for maintaining Accuracy for the team* Prioritizes, allocates and actions daily tasks to be accomplished to meet SLA* To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc* Ensures that team members get data required, in right format and in time to complete payrolls to agreed deadlines* Calculates, prepares and transmits manual payments and third-party disbursements* Coaches and advises team members on Systems and PC usage* Suggests ways in which systems and procedures can be improved to enhance the business* Responsible to track and manage SLAs* Help TL manage escalations for the team including RCAs, tracking, data collation and analysis* Bachelor's Degree to relevant field* 2 -5 years experience in ANZ Payroll· PC Literacy - Word and Excel (Basic Level)· Graduate from any stream / Diploma Holder· PC Literacy - Word and Excel (Basic Level)· Good technical knowledge of payroll and payroll systems·As pioneers in payroll, human capital and financial management solutions, we blend leading-edge technology with human ingenuity to keep you moving forward. Our team of over 8,000 experts bring decades of deep knowledge and experience to businesses around the globe helping them design and deliver at scale. Supporting over 1,400 customers across 33 countries, we embed ourselves at every stage of your journey, to help you drive your vision to value.#J-18808-Ljbffr

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