
Technical Writer
2 days ago
Job Roles and Responsibilities:
Duties and Responsibilities
- Create and maintain clear, concise, and accurate technical documentation, including user manuals, system configurations, operating procedures, troubleshooting guides, and process flows.
- Researches, develops and documents technical design specifications.
- Produces electronic documentation in addition to hard copy manuals
- Maintains a comprehensive library of technical terminology and documentation.
- Analyzes documents to maintain continuity of style of content.
- Manages updates and revisions to technical literature.
- Determines the type of publication that will best serve the project requirements.
- Plans writing processes and sets timelines and deadlines. .
- Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.
Job Qualifications:
- Bachelor's degree in business course, IT, Industrial Engineering.
- Over 3 years of related experience in IT setting/industry as technical writer.
- Strong understanding of IT infrastructure, networks, servers, cloud technologies, databases, and security protocols.
- Excellent written communication skills, with the ability to translate complex technical concepts into clear, user-friendly documentation.
- Able to multitask and work well in a fast-paced environment.
- Must be keen on details, able to work independently or in a team.
- Able to quickly establish good working relationships with both internal and external customers.
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