Client Success
3 days ago
Overview About the Client: The Client owns a rapidly growing career coaching business. The Owner (CEO) needs to immediately step out of the daily management of client success to focus on high-level business strategy. This role is critical for scaling operations and requires a highly proactive professional who can take ownership of client relationships and systems management to ensure seamless client flow. About The Role We’re looking for a sharp, operationally minded Client Success & Operations Specialist who can manage complexity with calm, precision, and empathy. We are seeking a Part-Time Client Success & Operations Specialist (starting at approximately 25 hours/week and moving to full time within 90 days). This is a crucial, high-level role that combines proactive client success with operational management. You’ll oversee a large portfolio of 30–60 clients at once, guiding them through our structured 120-day journey. You’ll be the bridge between clients and the internal delivery team—ensuring progress stays visible, expectations are clear, and every deliverable moves on time. Your mission: keep clients informed, confident, and in motion while keeping the internal machine running smoothly. The ideal candidate is a critical thinker who can foresee issues and implement organizational systems to manage a large client load effectively. Key Responsibilities Proactive Client Success Manage 30–40 active clients simultaneously, maintaining real-time awareness of where each one stands in their journey. Anticipate needs before they become problems and resolve them quickly—this is a proactive role, not reactive customer service. Lead two live group onboarding calls per week, welcoming new clients, setting expectations, and ensuring they know exactly what happens next. Check in on clients regularly, respond promptly to messages during business hours, and ensure momentum never stalls. Serve as the central point of communication between clients and internal teams. Operational System Management Build and refine systems and SOPs to manage high-volume workflows efficiently. Maintain flawless organization across Trello boards, Slack channels, trackers, and deliverable workflows. Monitor progress and hold both clients and team members accountable to deadlines. Identify bottlenecks and implement fixes before they impact the client experience. Communication & Compliance Demonstrate native-level (or near-native) English fluency—written and spoken—with a clear, professional tone. Maintain transparent documentation and consistent communication at all times. Uphold CareerGrowth’s reputation for precision, excellence, and client trust. You’re a Great Fit If You Have 4+ years of experience in client success, operations, or account management roles with high client volume. Have personally managed 30+ clients or accounts at once and can explain exactly how you stayed organized. Naturally build systems that make complex processes simple and repeatable. Are calm under pressure, detail-obsessed, and solution-oriented. Lead with empathy and structure—you care deeply, but you keep the process in control. Hold yourself to a high bar and take pride in being the person others depend on. Seniority level Mid-Senior level Employment type Part-time Job function Other Industries Staffing and Recruiting Referrals increase your chances of interviewing at InsideOut by 2x #J-18808-Ljbffr
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Client Success Specialist(Sales Representative)
2 weeks ago
, Metro Manila, Philippines Belo Medical Group Full timePosition Title: Client Success Specialist I. Job Summary The Client Success Specialist is responsible for maintaining and strengthening relationships with clients by ensuring their satisfaction, supporting their goals, and aligning client outcomes with the company’s business objectives. This role plays a key part in driving client retention, fostering...
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Client Success
5 days ago
Manila, National Capital Region, Philippines InsideOut Full time $9,600 - $12,000 per yearIMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:JOB TITLEClient Success & Operations SpecialistJOB IDSTEKYL1INDUSTRYCoaching BusinessLOCATIONLATAM / PH / South Africa / Egypt (Anywhere as long as they don't have strong accent)JOB STATUSPart Time 25 hrs a week to startWORK SCHEDULE10am-3pm / 11am-4pm ESTSALARY$8 to $10TARGET START DATEASAPRole...
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Client Success
5 days ago
Manila, National Capital Region, Philippines Inside Out Full time $8 - $10** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED: JOB TITLE Client Success & Operations SpecialistJOB IDSTEKYL1 INDUSTRYCoaching BusinessLOCATIONLATAM / PH / South Africa / Egypt (Anywhere as long as they don't have strong accent)JOB STATUSPart Time 25 hrs a week to startWORK SCHEDULE10am-3pm / 11am-4pm ESTSALARY$8 to $10TARGET START...
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Client Success
3 days ago
Manila, National Capital Region, Philippines Inside Out Full time $48,000 - $60,000 per year** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED: JOB TITLE Client Success & Operations Specialist JOB ID STEKYL1 INDUSTRY Coaching Business LOCATION LATAM / PH / South Africa / Egypt (Anywhere as long as they don't have strong accent) JOB STATUS Part Time 25 hrs a week to start WORK SCHEDULE 10am-3pm / 11am-4pm EST SALARY $8 to $10 TARGET...
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Client Success Specialist
1 week ago
Philippines Atticus Solutions Full time ₱900,000 - ₱1,200,000 per yearThe Client Success Specialist is responsible for ensuring customer success by managing and optimizing client relationships post-sale. This role focuses on making sure that clients fully understand and utilize the companys services to meet their business objectives. The Client Success Specialist proactively addresses client needs, resolves complex issues, and...
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Client Success
2 weeks ago
Manila, National Capital Region, Philippines Pearl Talent Full time ₱900,000 - ₱1,200,000 per yearWe're looking for a highly organized, proactive, and detail-oriented Client Success & Sales Support Specialist to join our team. This role will work closely with the Founder and Operations VA to ensure smooth onboarding, excellent client support, and consistent sales development operations.Role OverviewClient Success (40%)Manage onboarding of new brand...
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Client Success Officer
2 weeks ago
Philippines Fibo Lim Group of Companies Full time ₱240,000 - ₱300,000 per yearAbout UsAt FIBO LIM Group of Companies, we are committed to transforming lives through personal development, business education, and innovative ventures. Our team is built on passion, purpose, and performance. Now, we're looking for a dedicated Client Success Officer to help us grow and nurture the people behind the brand.Position OverviewThe Client Success...
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Client Success Coordinator
7 days ago
Ortigas, Metro Manila, Philippines Satellite Office Full time ₱300,000 - ₱600,000 per yearCLIENT SUCCESS COORDINATORWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CLIENT SUCCESS COORDINATOR?The purpose of this role is to facilitate...
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Client Success Manager
1 week ago
, , Philippines TaskPluto Inc. Full timeTaskPluto is an offshore outsourcing agency committed to delivering exceptional results for our valued clients. Our core mission revolves around empowering businesses through top-tier outsourcing solutions while redefining industry standards. At the heart of our operations lies a strong emphasis on cultivating a collaborative and forward-thinking team...
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Client Success Specialist
5 days ago
Philippines Activate Talent Full time ₱900,000 - ₱1,200,000 per yearClient Success Specialist Location: (Remote / US time zonesAbout the RoleWe're looking for a Client Success Specialist with strong expertise in Conversion Rate Optimization (CRO) to join our growing team. This role is perfect for someone who thrives at the intersection of client success, growth strategy, and hands-on CRO execution. You'll act as the trusted...
