Healthcare Associate

4 weeks ago


Pasig, Philippines Visaya Knowledge Process Outsourcing Full time
Healthcare Associate
The successful hire is responsible for the following tasks:
1. Answering inbound calls; taking detailed information and relaying messages to doctors, physicians, or medical staff members.
2. Calls may come from patients or medical facilities.
3. Answer the caller's questions ranging from asking about office hours to requesting copies of medical records.
4. Schedule or cancel appointments.
5. Refer the caller to emergency numbers if necessary.
Qualifications:
1. At least 1 year of BPO experience
2. Excellent communication skills
3. Customer service knowledge
4. Nursing background is preferred
5. Basic understanding of the US healthcare system.
6. Working knowledge of medical terminology
7. Must have experience working in a healthcare facility in a medical receptionist role
8. Detail oriented.
9. Must be willing to work in Ortigas onsite
Enjoy more benefits and perks when you join us today What’re you waiting for?
1. 15% Night Differential.
2. HMO Benefits after 30 days + Add Up to 2 Dependents.
3. Retirement Benefits.
4. 24 Leave Credits per year, Convertible to Cash.
5. Wholistic Employee Wellness Program.
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