Account Director

3 weeks ago

Muntinlupa, Philippines Hopper Full time
Account Director - Commerce (100% Remote - Philippines)

As a key member of the Partner Success team at HTS, you will support the success and growth of our B2B travel commerce partners in APAC across products such as flights, hotels, cars, and packages. Reporting to the VP of Partner Success, you will focus on executing partner strategy, driving engagement, and ensuring partners are fully enabled to grow with our platform. This is a highly cross-functional role that blends commercial acumen, operational execution, and relationship management, with a special focus on Korean-speaking partners.

Responsibilities
  • Define and execute the Partner Success strategy for HTS Commerce, from onboarding to sustained growth, focused on maximizing partner satisfaction, driving adoption of additional travel products, and increasing overall revenue performance.
  • Lead onboarding, enablement, and day-to-day engagement for Korean-speaking partners, acting as their advocate within HTS.
  • Drive adoption of new products, features, and upsell opportunities across our travel commerce platform.
  • Coordinate with cross-functional teams to resolve partner issues, ensure smooth operations, and deliver an excellent partner experience.
  • Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings.
Qualifications
  • Strong interpersonal and communication skills to engage with stakeholders at all levels.
  • Business-level fluency in Korean and English (required).
  • Proven ability to manage and grow strategic partnerships.
  • Excellent analytical skills with experience in data-driven decision-making.
  • Experience in travel, e-commerce, SaaS, or working with Korean clients or partners is a strong plus.
Benefits
  • Well-funded and proven startup with large ambitions, competitive salary, and the upsides of a pre-IPO equity package.
  • Hopper covers 100% of the cost for employees, and up to two dependents, for employer-sponsored health insurances.
  • Hopper covers 100% of premiums for supplemental accident and life liability insurances, to provide benefits for you and your loved ones from day one.
  • Parental leave that is generous and above industry standards.
  • Unlimited PTO.
  • Access to co-working space on demand through FlexDesk and a work-from-home stipend.
  • Hopper provides a monthly internet allowance to assist with costs.
  • 13th month salary for PHL employees in December.
  • Carrot Cash travel stipend.
  • De Minimis benefits for dependent medical, rice subsidy, and other allowances.
  • Entrepreneurial culture with open communication and small, dynamic teams.
  • Opportunities to have a meaningful impact within a rapidly growing organization.
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