IT Voice Administrator

Urgent Hiring! We’re looking for an experienced IT Voice Administrator Manager to lead and oversee enterprise voice communication systems. You’ll manage Genesys PureCloud solutions, ensure seamless telephony operations, and work closely with cross-functional teams to deliver reliable, secure, and scalable voice services. Location: Quezon City...

Responsibilities:Assist customers with travel documents, including electronic authorizations and US visasManage accurate data entry across platformsProvide accurate information about products, pricing, and availabilityRespond to customer inquiries via ticket, email, phone, chat, and ZoomParticipate in team meetings and support special projectsContribute to...

We are looking for a MongoDB Database Administrator to provide BAU support for MongoDB environments across Asia. This role requires extensive experience in installation, configuration, and administration of MongoDB clusters, ensuring database performance, security, and reliability.Key ResponsibilitiesProvide day-to-day support for MongoDB, including...

We are seeking Customer Service Representatives (CSRs) to join our team for Voice/Blended Accounts. In this role, you will handle customer interactions through voice calls, email, and chat channels, ensuring excellent service delivery across multiple touchpoints. You will address inquiries, resolve concerns, provide accurate information, and perform...

Lead the IT infrastructure team, setting objectives, and aligning with the company's strategic goals.Develop and maintain a strategic IT infrastructure plan that supports organizational growth and technology evolution.Mentor and develop the IT team, fostering a culture of continuous improvement and excellence.Oversee the design, implementation, and...

A CSR Logistics Blended Account job involves handling customer inquiries, resolving issues, and performing administrative tasks for a logistics company using multiple communication channels (voice, email, chat) and systems. Key duties include managing orders, coordinating with logistics and fulfillment teams, providing product knowledge, documenting...

Bachelor's degree in Computer Science, Information Technology, or a related disciplineBackground or specialization in Banking, Financial Technology (FinTech), or Business Process Outsourcing (BPO) environmentsMinimum of five (5) years of experience working with Windows and Linux/Unix operating systemsProven expertise in deploying, administering, maintaining,...

Customer Service RepresentativeWork Locations: Eastwood / Bridgetowne, Quezon CityWork Setup: Onsite | Schedule:Shifting | Employment Type: Full-TimeSalary Range: ₱16,000 – ₱25,000 (depending on account and experience)About the Role:We are looking for passionate and customer-focused individuals to join our growing team as Customer Service...

We are hiring Customer Service Representatives (CSRs) to support our Logistics Blended Account. In this role, you will handle customer inquiries, resolve issues, and perform administrative tasks across multiple communication channels including voice, email, and chat. You will manage orders, coordinate with logistics and fulfillment teams, provide accurate...

Role DescriptionThis is a full-time on-site role for an Administrative Specialist located in Antipolo. The Administrative Specialist will be responsible for performing a variety of administrative and clerical tasks to support daily office operations. Duties include managing office communications, handling customer service inquiries, maintaining records,...