Client Services Analyst – Data Operations

7 days ago

Taguig, Philippines Nasdaq Full time
Overview

Client Services Analyst – Data Operations at Nasdaq. Location: Nasdaq Taguig, National Capital Region, Philippines. This is a permanent full-time role based in Bonifacio Global City, Taguig, following a hybrid work model (at least 2 in-office days per week).

What You Will Do

The Client Services Analyst is responsible for providing efficient and high quality client services to financial institutions, including pre-sales and post-sales support. This role involves both technical and non-technical tasks with a focus on data operations and reducing client response times.

  • Interpret, normalize, and reconcile data from third parties and/or Solovis clients
  • Input manager estimates, transactions, investments and market values into the Solovis environment from manager statements or data portals
  • Monitor daily tasks from the business process management system
  • Assist with loading additional data sets to support client reporting needs
  • Understand client fund structure and operations to make appropriate data decisions and recognize data discrepancies
  • Handle client issue resolution
What We Expect
  • Bachelor’s degree in Business, Finance, Economics, Accounting, or a related field
  • Excellent written and verbal communication skills
  • Excel skills (VLOOKUP, MATCH, INDEX, SUMIFS, etc.)
  • Basic finance knowledge or a desire to learn
  • Strong interpersonal skills, self-motivated, eager to learn, and adaptable to a fast-paced environment
  • Able to work night shifts; and at least twice a week in the Nasdaq office at Bonifacio Global City, Taguig
  • Fresh graduates are welcome to apply
Ideal Candidate
  • Detail-oriented
  • Good with numbers
  • Analytical
  • Familiar with or able to learn investment reporting (including accounting, performance, exposure, liquidity, etc.)
  • Familiar with or able to learn the investment management landscape (investment managers, investors, alternative investments, third-party vendors, and data providers)
  • Comfortable working independently or in a team environment
  • Comfortable speaking to clients and handling issue resolution
  • Eager to learn
Does It Sound Like You?

Please follow through by clicking the Apply link and submitting your application. If your skills and experience are a match, we will be in touch soon. In the meantime, visit Nasdaq's website and social media channels to learn more about Nasdaq Manila and why Nasdaq is Great Place To Work certified

Why Nasdaq

Nasdaq is committed to open and transparent markets to provide opportunities for more people. The company aims to promote inclusive prosperity, help people access opportunity, and support career growth in an inclusive culture where diverse perspectives are valued. Nasdaq works to build a more diverse and inclusive workforce and to centralize data, analytics, and market intelligence for a global impact.

Equal Opportunity

Nasdaq is an equal opportunity employer. We encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will provide reasonable accommodation to participate in the job application or interview process. Please contact us to request an accommodation.

Seniority level

Associate

Employment type

Full-time

Job function

Consulting, Customer Service, and Product Management

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