BPO Supervisor

4 weeks ago

Muntinlupa, Philippines ADEC Innovations Full time

ADEC Innovation is a global, purpose-driven business solutions organization that specializes in integrating business process solutions with sustainability and environmental management. With a history spanning over three decades, the company was founded in Manila, Philippines, in 1996 and has since expanded its footprint to six continents with a workforce of over 5,000 associates. ADEC Innovation is driven by a mission to advance sustainable business and operational practices by transforming information into knowledge and reshaping risk into positive impact and value for its clients. We are looking for a Supervisor with experience in Finance and Accounting to join our team Basic Qualification Bachelor’s degree in Accounting, Finance, or related field. Minimum 3–5 years of experience in finance and accounting, with at least 2 years in a supervisory or team lead role within a BPO or shared services environment . Strong knowledge of Accounts Payable (AP) , Accounts Receivable (AR) , and general accounting processes. Proficient in MS Excel and ERP/Accounting systems (e.g., SAP, Oracle, NetSuite, or similar). Excellent leadership, communication, and analytical skills. Ability to manage performance, meet SLAs, and drive process improvements. DUTIES & RESPONSIBILITIES Monitor and analyze team KPIs using standard tools to identify trends, recommend actions, and ensure performance exceeds targets. Delegate tasks effectively, provide guidance, and promote collaboration to achieve deliverables. Evaluate team performance on productivity, quality, and attendance; set expectations, create development plans, and drive continuous improvement. Coordinate with internal and external clients to address SLA-related issues, maintain strong relationships, and ensure service excellence. Conduct regular huddles to share updates, gather feedback, and support team engagement. Communicate and collaborate with stakeholders on production plans, actions, and process improvements. Prepare and review performance reports to support monitoring and decision-making. What's in it for you? Competitive salary package Life Insurance on Day 1 HMO with free dependents* Paid leave credits* *Terms and conditions apply #J-18808-Ljbffr

  • Corporate Recruiter – BPO Support Hiring

    4 weeks ago

    Muntinlupa, Philippines eClerx Full time

    eClerx Muntinlupa City, National Capital Region, Philippines Job Title: Corporate Recruiter – BPO Support Hiring Department: Talent Acquisition / Human Resources Work Arrangement: Full-time About the Role The Corporate Recruiter – BPO Support Hiring is responsible for managing the end-to-end recruitment cycle for non-agent and support roles in a...

  • BPO Operations Supervisor

    4 weeks ago

    Alabang, Muntinlupa, Philippines TASQ Staffing Solutions, Inc. Full time

    Setup: On-site in Alabang, Muntinlupa Schedule: Graveyard Shift Requirements: • At least 2nd year in college, w/o back subjects • 2-3 years of Team Lead/Assistant Manager experience managing voice agents • Account experience: preferably under Insurance Account • Excellent communication skills • Preferably available to start immediately

  • Volume Recruitment Lead

    7 days ago

    Muntinlupa, Philippines Filinvest Group Full time

    Job Summary: The Volume Recruitment Supervisor supports the end-to-end execution of high-volume hiring strategies to meet the companys sales manpower needs. The role focuses on candidate sourcing, recruitment coordination, and initial onboarding support to ensure timely deployment and activation of sales talent. This position works closely with recruitment...

  • Volume Recruitment Lead

    5 days ago

    Muntinlupa, Philippines Filinvest Group Full time

    Job Summary: The Volume Recruitment Supervisor supports the end-to-end execution of high-volume hiring strategies to meet the companys sales manpower needs. The role focuses on candidate sourcing, recruitment coordination, and initial onboarding support to ensure timely deployment and activation of sales talent. This position works closely with recruitment...

  • Eligibility Processor

    4 weeks ago

    Alabang, Muntinlupa, Philippines WHR Global Consulting Full time

    POSITION TITLE: Eligibility Management Processor (Insurance Benefits Processor) WORK LOCATION: Alabang WORK SETUP: Onsite WORK SCHEDULE: Night Shift QUALIFICATIONS -Graduate of any course -Open to fresh graduates with good communication skills -Preferably with benefits administration/insurance experience or at least experience in customer service and data...

  • Eligibility Processor

    2 weeks ago

    Alabang, Muntinlupa, Philippines WHR Global Consulting Full time

    POSITION TITLE: Eligibility Management Processor (Insurance Benefits Processor) WORK LOCATION: Alabang WORK SETUP: Onsite WORK SCHEDULE: Night Shift QUALIFICATIONS -Graduate of any course -Open to fresh graduates with good communication skills -Preferably with benefits administration/insurance experience or at least experience in customer service and...

  • Account Payable

    2 days ago

    Muntinlupa Central Post Office P, Philippines bty DSO Management, LLC Full time

    NIGHT SHIFT/ONSITEWe seek individuals who prioritize self-awareness and engage in daily self-reflection, demonstrating a commitment to 'integrity' in all aspects of their lives."bty SERVICES OPC" is an administrative support office for dental offices based in the United States (U.S.). We work directly with U.S. dental offices that are associated with us. We...