BPO Supervisor
10 hours ago
ADEC Innovation is a global, purpose-driven business solutions organization that specializes in integrating business process solutions with sustainability and environmental management. With a history spanning over three decades, the company was founded in Manila, Philippines, in 1996 and has since expanded its footprint to six continents with a workforce of over 5,000 associates. ADEC Innovation is driven by a mission to advance sustainable business and operational practices by transforming information into knowledge and reshaping risk into positive impact and value for its clients. We are looking for a Supervisor with experience in Finance and Accounting to join our team Basic Qualification Bachelor’s degree in Accounting, Finance, or related field. Minimum 3–5 years of experience in finance and accounting, with at least 2 years in a supervisory or team lead role within a BPO or shared services environment . Strong knowledge of Accounts Payable (AP) , Accounts Receivable (AR) , and general accounting processes. Proficient in MS Excel and ERP/Accounting systems (e.g., SAP, Oracle, NetSuite, or similar). Excellent leadership, communication, and analytical skills. Ability to manage performance, meet SLAs, and drive process improvements. DUTIES & RESPONSIBILITIES Monitor and analyze team KPIs using standard tools to identify trends, recommend actions, and ensure performance exceeds targets. Delegate tasks effectively, provide guidance, and promote collaboration to achieve deliverables. Evaluate team performance on productivity, quality, and attendance; set expectations, create development plans, and drive continuous improvement. Coordinate with internal and external clients to address SLA-related issues, maintain strong relationships, and ensure service excellence. Conduct regular huddles to share updates, gather feedback, and support team engagement. Communicate and collaborate with stakeholders on production plans, actions, and process improvements. Prepare and review performance reports to support monitoring and decision-making. What's in it for you? Competitive salary package Life Insurance on Day 1 HMO with free dependents* Paid leave credits* *Terms and conditions apply #J-18808-Ljbffr
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HR Manager – BPO Industry | Alabang, Onsite, GY
2 weeks ago
Muntinlupa, Philippines Moder Solutions Inc. Full timeHR Manager (BPO) – Ayala, Alabang Moder Solutions Inc. Ayala Alabang, Muntinlupa City, Metro Manila Full time | Onsite | GY Minimum Qualifications: Minimum of 10 years progressive experience in Human Resources, preferably within the BPO (Business Process Outsourcing) industry. Strong foundation in HR Generalist functions, onboarding, and compliance. Proven...
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Corporate Recruiter – BPO Support Hiring
8 hours ago
Muntinlupa, Philippines eClerx Full timeeClerx Muntinlupa City, National Capital Region, Philippines Job Title: Corporate Recruiter – BPO Support Hiring Department: Talent Acquisition / Human Resources Work Arrangement: Full-time About the Role The Corporate Recruiter – BPO Support Hiring is responsible for managing the end-to-end recruitment cycle for non-agent and support roles in a...
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Supervisor I, Operations Management
3 weeks ago
Muntinlupa, Philippines RELX Full timeThe Operations Supervisor will lead a segment of the VitalChek support team, overseeing day-to-day operations in a high-volume, customer-facing environment. This role is responsible for managing team performance, driving operational excellence, and ensuring service delivery meets or exceeds defined SLAs. The supervisor will also play a key role in onboarding...
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RTA Supervisor
2 weeks ago
Muntinlupa, Philippines Compass Experience Labs Full timeWe are a full-service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eCommerce industry. When they couldn’t find a customer service partner that was as innovative as they were, they built our BPO. Many companies view customer care as a cost center, but we believe it can be much...
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Human Resources Supervisor
2 weeks ago
Muntinlupa, Philippines eClerx Full timeOverview The HRBP Supervisor supports the HRBP Manager in delivering HR strategies and solutions to the business. This role provides operational and tactical HR support, focusing on employee engagement, performance management, and employee relations, while ensuring alignment with organizational goals. Key Responsibilities Support the HRBP Manager in...
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Operations Supervisor
2 weeks ago
Muntinlupa, Philippines Moder Full timeModer Muntinlupa City, National Capital Region, Philippines Operations Supervisor Moder was founded in December 2020, with the mission to positively impact the financial health of companies in need by powering their in‑house processes using top talent, workflow best practices, and progressive technology. We are a tech‑forward outsourcing company...
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Operations Supervisor
1 week ago
Muntinlupa, Philippines Moder Full timeModer Muntinlupa City, National Capital Region, Philippines Operations Supervisor We are also hiring for Operations Managers and Associate Director Team Lead– Mortgage Servicing Operations Moder was founded in December 2020, with the mission to positively impact the financial health of companies in need by powering their in‑house processes using top...
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Talent Acquisition Associate
2 weeks ago
Muntinlupa, Philippines TalentLink Outsourcing Full timeResponsibilities Identify problems, collect data, establish facts, and determine the fitness of the candidate. Source and interview candidates for IT/BPO/Shared Service corporate positions. Assist in gathering data needed for the preparation of various recruitment reports. Identify and resolve reporting issues proactively but immediately inform the direct...
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HRBP - Assistant Manager
3 weeks ago
Muntinlupa, Philippines E-Solutions IT Services Full timeOverview On-site - Muntinlupa • 3-5 Yrs Exp • Bachelor • Full-time We are seeking an experienced HR Supervisor with at least 3 years of supervisory experience in a BPO environment , focusing on employee engagement , labor relations , and employee relations . The ideal candidate will play a key role in fostering a positive workplace culture, handling...
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Manager
2 weeks ago
Muntinlupa, Philippines Genpact Services LLC Full timeOverview Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry‑first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter,...