Network Administrator

3 hours ago

Pasig, Philippines Power Mac Center, Inc. Full time

The Network Administrator is responsible for the daily administration and operational stability of the organization's LAN/WAN infrastructure. This role includes supervising outsourced technical staff, overseeing network performance, troubleshooting issues, and ensuring secure, reliable network operations.

Key Responsibilities

  • Network Administration: Manage and maintain all network infrastructure (routers, switches, firewalls, etc.). Monitor performance, implement enhancements, and ensure security compliance. Prepare regular network performance reports and ensure adherence to IT policies.

  • Supervision & Team Management: Oversee daily activities of outsourced IT/network staff, ensuring quality service delivery and SLA compliance. Provide guidance, conduct reviews, and serve as an escalation point for unresolved issues.

  • Problem Resolution: Lead troubleshooting efforts for network issues, ensuring timely and effective resolution. Maintain issue logs, analyze recurring problems, and collaborate on long-term solutions.

  • Project Participation: Support or lead network-related projects by gathering requirements, providing technical input, maintaining documentation, and reporting progress to management.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.

  • Preferred certifications: CCIE, CCNP, Cisco, Extreme Networks.

  • Strong hands-on experience with Network hardware (switches, routers, CSU/DSU); Software (UNIX, Windows OS, intrusion detection systems, firewalls, IP Telephony); and Network management and analysis tools

  • Proficient in WAN technologies and large-scale network design.

  • Skilled in configuring and securing multi-vendor network environments (Cisco, Extreme Networks, etc.).

  • 5+ years in network administration, 2+ years supervising or coordinating outsourced or technical support teams.

  • Proven ability to manage, troubleshoot, and optimize LAN/WAN infrastructure.

  • Experience implementing and maintaining network security protocols and policies.

  • Strong documentation, reporting, and analytical skills.

  • Ability to manage multiple priorities, lead issue resolution, and support project execution.

  • Familiarity with change management and IT governance standards.

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