Sales Development Representative
1 hour ago
Overview A U.S.-based flood mitigation company dedicated to providing superior flood defense systems to homeowners and businesses. We engineer and install durable, high-performance flood prevention solutions. We are seeking a motivated and results-driven Sales Development Representative (SDR) to join our remote team in the Philippines to drive lead generation for our complimentary Free Flood Analysis and Quote service. Job Summary The Sales Development Representative (SDR) will be responsible for outbound prospecting via cold calls, emails, and potentially social channels to qualify potential clients and schedule appointments for our U.S.-based Sales Executives. The primary goal is to book a high volume of qualified “Free Flood Analysis & Quote” appointments with property owners in flood-prone areas. Key Responsibilities Execute Cold Outreach: Conduct a high volume of daily outbound calls (cold calling) and utilize email/social channels to engage potential residential and commercial clients in targeted regions Appointment Setting: Successfully schedule qualified appointments for the U.S. Sales team to conduct a “Free Flood Analysis & Quote.” Lead Qualification: Effectively use a prepared script and employ active listening to qualify leads based on flood risk, property type, decision-making authority, and genuine interest in flood mitigation solutions. Product Knowledge: Quickly develop a strong understanding of Dam It Defense’s unique flood barrier systems, their benefits (superior protection, insurance savings), and the value of the Free Analysis offer. CRM Management: Maintain meticulous, accurate, and up-to-date records of all customer interactions, lead statuses, and appointment details in the Customer Relationship Management (CRM) system (e.g., Salesforce, HubSpot). Objection Handling: Professionally and persistently handle prospect objections, maintain composure, and pivot conversations to secure the appointment. Collaboration: Work closely with the U.S. Sales and Marketing teams to optimize scripts, target lists, and overall outreach strategies. Reporting: Track and report on key performance indicators (KPIs), such as call volume, connection rates, conversion rates, and appointments booked. Required Qualifications Location: Must reside in the Philippines and be set up for remote work. Experience: Proven experience (1+ years) in cold calling, telemarketing, or appointment setting, preferably for a U.S. or international market. Communication: Exceptional verbal and written English communication skills with a neutral accent and a persuasive, professional tone. Must be comfortable speaking on the phone for long periods. Schedule: Ability to work a U.S. time zone schedule (e.g., Eastern Standard Time/EST) to align with target customer availability. Tech Stack Proficiency: Familiarity with CRM software (e.g., HubSpot, Salesforce), dialer systems, and Google Workspace (Docs, Sheets). Soft Skills: High level of discipline, resilience to rejection, strong organizational skills, and a self-starter mentality. Preferred Qualifications Experience selling a technical or specialized home service (e.g., home improvement, roofing, solar, insurance). Knowledge of lead qualification methodologies (e.g., BANT, MEDDIC). We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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