Customer Service Representative
1 week ago
We are seeking a dedicated and personable Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. You will act as a liaison between the company and its clients, providing product/service information, and resolving issues in a timely and efficient manner. About the role As a Customer Service Representative, you will be responsible for addressing incoming customer inquiries through various channels, including phone, email, chat, and in-person interactions. You will provide accurate, valid, and complete information using the appropriate tools and communication methods. Your role involves resolving product or service-related issues by actively listening to customer concerns, identifying the root cause of the problem, offering suitable solutions, and ensuring follow-up to confirm resolution. You will also process customer orders, forms, applications, and service requests while maintaining and updating customer account records as needed. Adhering to established communication procedures, guidelines, and policies is essential, as is escalating unresolved issues to the appropriate internal departments. Additionally, you will collaborate with other teams to enhance the overall customer experience and are expected to meet individual and team performance goals, including call handling and service targets. Qualifications At least Senior High School/High School graduate/College graduateAt least 1 year BPO international voice experience Amenable to work onsite and on a shifting schedule
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Customer Service Representative
1 week ago
Pasay, Philippines HRTX Full timeJob Description: We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will act as a liaison between the company and its customers, providing product/services information, resolving any emerging issues, and ensuring overall customer satisfaction. The ideal candidate is resourceful, empathetic, and...
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Customer Service Representative
2 weeks ago
Pasay, National Capital Region, Philippines HRTX Full time ₱300,000 - ₱600,000 per yearJob Description:We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will act as a liaison between the company and its customers, providing product/services information, resolving any emerging issues, and ensuring overall customer satisfaction. The ideal candidate is resourceful, empathetic, and...
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Customer Service Representative
2 weeks ago
Pasay, National Capital Region, Philippines HRTX Full time ₱264,000 - ₱420,000 per yearWe are seeking a dedicated and personable Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. You will act as a liaison between the company and its clients, providing product/service information, and resolving...
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Customer Service Representative
2 weeks ago
Pasay, Philippines HRTX Full timeJob Description: We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will act as a liaison between the company and its customers, providing product/services information, resolving any emerging issues, and ensuring overall customer satisfaction. The ideal candidate is resourceful, empathetic, and...
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Customer Service Representative
2 days ago
Pasay, National Capital Region, Philippines iDirect Finance Company Inc. Full timeCustomer Service Representative (Local Account)Responsible for delivering excellent customer service during business hours by addressing inquiries related to payment and loan services. This role supports a local account and operates within standard business hours. Key responsibilities include:Providing timely and accurate assistance on account balances,...
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Customer Service Representative
2 weeks ago
Pasay, Philippines Metacom Solutions, Inc Full timeAs a Customer Service Representative, you will be the first point of contact for customers who need help, information, or support. Your main role is to handle inquiries through calls, chats, or emails while providing friendly, accurate, and timely responses. You will assist customers with their concerns, guide them through solutions, and ensure they have a...
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Customer Service Representative
2 weeks ago
Pasay, Philippines Metacom Solutions, Inc Full timeAs a Customer Service Representative, you will be the first point of contact for customers who need help, information, or support. Your main role is to handle inquiries through calls, chats, or emails while providing friendly, accurate, and timely responses. You will assist customers with their concerns, guide them through solutions, and ensure they have a...
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Customer Service Representative
2 weeks ago
Pasay, National Capital Region, Philippines HRTX Full time ₱30,000 - ₱60,000 per yearWe are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to join our team supporting an Auto Insurance Account. As a CSR, you will be the first point of contact for policyholders, providing assistance with policy inquiries, billing, claims support, and general insurance-related questions. Qualifications: At least High...
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Customer Service Representative
5 hours ago
Pasay, National Capital Region, Philippines TSI - Transworld Systems Inc. Full timeCompany DescriptionTransworld Systems Inc. (TSI) is a global leader in Customer Experience Business Process Outsourcing (CXBPO), Accounts Receivable Management (ARM), Legal Services, and Loan Servicing Solutions. With a strong international presence spanning the U.S., Canada, Latin America, India, and the Philippines, TSI provides innovative, tech-driven...
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Customer Service Representative
1 week ago
Pasay, National Capital Region, Philippines MM Royalcare Marketing Services Inc. Full timeAbout the role MM Royalcare Marketing Services Inc. is seeking a Customer Service Representative | Content Moderator | Pure Non-Voice to join our team in Pasay City Metro Manila. This is a full-time position, and you will be responsible for providing excellent customer service and content moderation support to our clients.What you'll be doingRespond to...
