Customer Service Representative

1 week ago


Pasay, Philippines HRTX Full time

We are seeking a dedicated and personable Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. You will act as a liaison between the company and its clients, providing product/service information, and resolving issues in a timely and efficient manner. About the role As a Customer Service Representative, you will be responsible for addressing incoming customer inquiries through various channels, including phone, email, chat, and in-person interactions. You will provide accurate, valid, and complete information using the appropriate tools and communication methods. Your role involves resolving product or service-related issues by actively listening to customer concerns, identifying the root cause of the problem, offering suitable solutions, and ensuring follow-up to confirm resolution. You will also process customer orders, forms, applications, and service requests while maintaining and updating customer account records as needed. Adhering to established communication procedures, guidelines, and policies is essential, as is escalating unresolved issues to the appropriate internal departments. Additionally, you will collaborate with other teams to enhance the overall customer experience and are expected to meet individual and team performance goals, including call handling and service targets. Qualifications At least Senior High School/High School graduate/College graduateAt least 1 year BPO international voice experience Amenable to work onsite and on a shifting schedule



  • Pasay, National Capital Region, Philippines UOS TRAVEL CORP Full time ₱150,000 - ₱250,000 per year

    5 Customer Service RepresentativeThis is a full-time on-site role for a Customer Service Representative located in Pasay. The Customer Service Representative will be responsible for managing customer inquiries through various channels, providing information about products and services, handling customer complaints, and ensuring customer satisfaction....


  • Pasay, Philippines HRTX Full time

    Job Description: We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will act as a liaison between the company and its customers, providing product/services information, resolving any emerging issues, and ensuring overall customer satisfaction. The ideal candidate is resourceful, empathetic, and...


  • Pasay, National Capital Region, Philippines Royal Kites Travel & Tours Full time ₱250,000 - ₱450,000 per year

    About the role Royal Kites Travel & Tours is seeking a highly motivated and customer-focused Customer Service Representative to join our team in Pasay City Metro Manila.What you'll be doingResponding to customer inquiries and requests via phone, email, and other communication channels in a timely and professional mannerAssisting customers with booking and...


  • Pasay, Philippines HRTX Full time

    Job Description: We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will act as a liaison between the company and its customers, providing product/services information, resolving any emerging issues, and ensuring overall customer satisfaction. The ideal candidate is resourceful, empathetic, and...


  • Pasay, National Capital Region, Philippines access healthcare Full time $104,000 - $130,878 per year

    About the role As a Customer Service Representative for healthcare accounts at access healthcare, you will be the first point of contact for our valued clients, delivering exceptional customer service and support. In this full-time, office-based role located in Pasay City, Metro Manila, you will be responsible for handling inquiries, resolving issues, and...


  • Pasay, National Capital Region, Philippines GDV BUSINESS SERVICES CO. Full time ₱360,000 - ₱720,000 per year

    Hiring: Customer Service RepresentativeLocation: Bonifacio Global City, TaguigAvailable Accounts: International & LocalStart Date: October 20 & 27Salary: Up to Php 30,000 per monthWe are looking for an experienced Customer Service Representative to join our growing team. The ideal candidate has excellent communication skills, and a customer-first mindset....


  • Pasay, National Capital Region, Philippines GDV BUSINESS SERVICES CO. Full time ₱288,000 - ₱432,000 per year

    Hiring: Customer Service RepresentativeLocation: Bonifacio Global City, TaguigAvailable Accounts: International & LocalStart Date: October 20 & 27Salary: Up to Php 30,000 per monthWe are looking for an experienced Customer Service Representative to join our growing team. The ideal candidate has excellent communication skills, and a customer-first mindset....


  • Pasay, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱250,000 - ₱350,000 per year

    Customer Service Representative (Life Insurance Account) – MOA Site | ₱20,000 Sign-On BonusLocation: Mall of Asia, Pasay CityWork Setup: OnsiteSchedule: Night shift, fixed weekends offPlus ₱20,000 Sign-On BonusAbout the Role:We're looking for passionate and dedicated Customer Service Representatives to join our team for a Life Insurance Account (Voice...


  • Pasay, National Capital Region, Philippines EPX Full time ₱228,000 - ₱252,000 per year

    EPX is hiring a Full time Customer Service Representative role in Pasay, NCR. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱19,000 - ₱21,000 per month


  • Pasay, National Capital Region, Philippines EXL Full time ₱900,000 - ₱1,200,000 per year

    EXL Service, also known as Exlservice Holdings, is a global analytics and digital solutions company founded in 1999. The company specializes in providing consulting, digital transformation services, and business process management (BPM) outsourcing, serving industries such as insurance, healthcare, banking, and media.Job DescriptionsThe Retirement Service...