BPO Operations Supervisor

LOCATION Manila, PHJOB TYPE Full-TimePOSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. The Call Center Sales...

POSITION OVERVIEWMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

LOCATION Manila, PHJOB TYPE Full-TimePOSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. The Cable Operation...

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time Job Description Job title: Supervisor Work location: Rockwell Work set up and schedule: Work on site post and the team needs flexibility in terms of schedule. Responsibilities General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for...

We are looking for a results-driven Operations Manager to oversee daily operations, lead a growing team, and build strong client relationships. This role is ideal for someone with leadership experience who thrives in a fast-paced environment and can balance people management with business performance. Location: Ortigas, Pasig Work Setup: Hybrid – primarily...

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Responsibilities Lead, coach, and develop a team of...

LOCATION Manila, PH POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for a results-driven Contact...

We're looking for an Operations Supervisor who will oversee clinic operations, ensure compliance with government health policies (DOH, DOLE, SSS, etc.), support medical service delivery, and assist with reporting, analytics, and wellness program initiatives for our clients.Operations Supervisor Duties and Responsibilities:Serves as medical, clinical, and...

WORKFORCE SUPERVISOR (Onsite | Night Shift) We are seeking a skilled Workforce Supervisor to join our team. Position: Workforce Supervisor Location: Pasig Shift: Night Shift Salary: Up to PHP 45,000–50,000 Qualifications: Tenured Senior WFM Analyst with 3–5 years of experience as a Workforce Supervisor Background in handling telco accounts within...

The Operations Supervisor is responsible for overseeing and coordinating clinic operations to ensure efficient service delivery and compliance with company and government standards. The role involves supervising healthcare teams, monitoring site performance, handling reports, and maintaining communication between clients and internal...