Workforce Management Manager

4 weeks ago

Manila, Philippines QuickStart Solutions Full time

On-site - Manila 3-5 Yrs Exp Bachelor Full-time Job Description Manage workforce planning and forecasting to ensure adequate staffing, balanced workloads, and optimal scheduling for operational efficiency. Communicate effectively with clients regarding workforce activities, including forecasts, service level performance, and action plans for improvement. Prepare and maintain performance reports —daily, weekly, and monthly—to monitor key operational metrics and support decision-making. Analyze and manage workforce data , identifying trends, resolving issues, and providing insights for continuous process enhancement. Collaborate with Real-Time Analysts to track attendance, adherence, and productivity, ensuring alignment with Service Level Agreements (SLAs). Continuously improve reporting systems and tools to enhance accuracy, visibility, and operational effectiveness. Workforce Planning, Data Analysis, Client Communication, Reporting & Forecasting, Process Improvement Preview HR Manager QuickStart Solutions Active within three days Working Location If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who has the following actions during your job search, please report it immediately: withholds your ID, requires you to provide a guarantee or collects property, #J-18808-Ljbffr

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