Workforce Manager BPO to 85k to 100k

4 weeks ago

Manila, Philippines Gap Solution Recurrent Firm Full time

WE’RE HIRING: WORKFORCE MANAGER
(Onsite | Night Shift)

We are looking for an experienced Workforce Management professional to join our growing team.

Position: Workforce Manager
Location: Makati
Shift: Night Shift
Salary: Up to PHP 85,000–90,000

Qualifications:

4–5 years of proven experience as a Workforce Manager or in a leadership role such as Senior WFM Supervisor or Assistant Manager

Strong background in handling telco accounts within the BPO industry

Excellent skills in analytics, forecasting, and scheduling

Exceptional communication and stakeholder management abilities

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