Junior Customer Service Specialist

3 weeks ago

Oriental Mindoro Philippines Buscojobs Full time

Customer Service Associate

Makati, National Capital Region CEMEX

Posted today

Job Description

What is the job?

  • Prompt and accurate sales order creation (voice/electronic) in accordance to policies, logistical and operational capacities, and system procedures to ensure an efficient order fulfillment process.
  • Ensure that complaints are completely logged, followed up and closed based on the defined Service Level Agreement to address customer concerns with diligence. Define SLAs with different departments (Logistics, Operations, Commercial, Technical, Procurement).
  • Ensure proper customer management in accordance with defined Call Flow parameters to achieve customer satisfaction and positively impact relationships.
  • Ensure all inquiries, requests and tasks are properly coordinated and executed within defined service levels to exceed customer expectations.
  • Inform and regularly update clients on the company’s customer contact tools to facilitate order fulfillment.

Qualifications

  • Bachelors Degree
  • Willing to work in Makati
  • 0-5 years experience in customer service, order processing or back office
  • Above average communication skills in written and verbal English and Filipino
  • Fresh graduates are welcome to apply
Customer Service Representative

Posted today

Job Description

Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.

  • Open to fresh graduates and college undergraduates with related working experience
  • BPO experience is an advantage
  • Must have good English communication skills
  • Willing to work in Alabang on shifting schedules
Customer Service Representative

Taguig, National Capital Region GDV Business Services Co. / TATA Consultancy Service (urgent hiring)

Job Description

Urgent hiring for Customer Service Representative and Technical Support Representative. You will provide expert advice and information regarding products and services, and contribute to profitability and sales through excellent service and consultative selling.

  • Onsite work with various shift options
  • Salary up to Php 31,000 per month
  • Benefits include health insurance, paid training, opportunities for promotion, and more

Location: BGC, Taguig or Mandaluyong City options. Apply with updated resume and valid ID.

Note: This posting includes multiple roles across locations; please review each listing for exact qualifications and requirements.

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