Payment Application Representative I

4 weeks ago

Manila, Philippines STAFFVIRTUAL Full time

ABOUT THE CLIENT : Our client is a long-standing company that provides technology solutions to businesses across the U.S. They focus on making tech easier to manage by offering reliable support and practical services tailored to each clients needs. With decades of experience and a strong team of experts, they've built a reputation for helping organizations work smarter and more efficiently. OVERVIEW: As a Payment Application Representative I , you will be responsible for the timely and accurate application of customer payments to accounts receivable. This entry-level position plays a key role in maintaining financial accuracy and providing excellent internal customer service to ensure efficient financial operations.DUTIES AND RESPONSIBILITIES: Apply customer payments to appropriate accounts and invoices in a timely and accurate mannerResearch and resolve unidentified payments, short pays, overpayments, and misapplied cashReconcile daily cash receipts and ensure all discrepancies are resolvedCollaborate with the Accounts Receivable and Customer Service teams to resolve account issuesMaintain customer records by updating payment data and notations in the systemAssist in month-end closing procedures as neededGenerate and maintain reports related to cash applicationRespond promptly to inquiries from internal departments regarding payment status and issuesSupport continuous improvement initiatives within the departmentPerform other administrative tasks and duties as assignedQUALIFICATIONS: 1+ year of experience in accounts receivable, payment processing, data entry, or a related financial roleStrong attention to detail and organizational skillsBasic understanding of accounting principles and practicesProficient in Microsoft Office, particularly ExcelAbility to work independently and as part of a teamEffective written and verbal communication skillsPreferred: Associates or Bachelors degree in Accounting, Finance, or related fieldExperience with ERP systems (e.g., NetSuite, SAP, Oracle)Familiarity with lockbox payments, ACH, credit card processing, and other electronic payment methods SHIFT SCHEDULE : TBD SETUP: This is a remote (work-from-home) position open to candidates based anywhere in the Philippines.PERKS & BENEFITS: -Competitive Salary Package-Company Laptop provided-HMO Coverage on Day 1-Free HMO Dependent-Paid Leaves with Unused Leave Conversion-Monthly Attendance Bonus-13th Month Pay-Referral Bonus-Monthly Prizes and Bonuses

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