Communications and Website Coordinator – Philippines

Communications and Website Coordinator – Philippines

The Communications and Website Coordinator is a member of the IW Communication Team responsible for the following:

• Supporting the implementation of the Philippines communications agenda within the overall framework of IW’s overarching Communications Strategy
• Supporting IW’s public diplomacy and partner engagement efforts ensuring alignment with the Australian Government’s strategic priorities in the Philippines and South East Asia.
• Ensuring the IW website and Knowledge Hub are current and align with Abt Associates, IW and Australian Government branding.
• Collaborating with the Knowledge Manager, other teams, and third-party providers for implementing website updates, troubleshooting issues, and optimizing performance.

The Communications and Website Coordinator will be responsible for:

Implementation of IW’s Communications Strategy (60%)

• Country communications and partner engagement
• Provide support to Philippines-based IW partners’ communication campaigns, ensuring that their voices and achievements are amplified by IW, and DFAT when appropriate.

Public diplomacy and events

• Organise and deliver high-quality IW public diplomacy events in close coordination with the Australian Embassy in the Philippines, and support Embassy-led public diplomacy opportunities, to promote and generate multi-stakeholder support for women’s economic equality.
• Develop and maintain relationships with relevant stakeholders involved in advancing women’s economic equality in the Philippines.

Program communication

• Under the guidance of the Senior Manager, Communications and Engagement deliver communications projects (e.g., videos, whole of program impact stories, etc.) that comply with Abt Associates, IW and Australian Government branding.
• Contribute to periodical reporting on communications and public diplomacy activities as may be necessary for the monthly, sixth-monthly and Annual Progress Reports.
• Support the Senior Manager Communications and Engagement in performing other relevant tasks as needed.

Website Management (40%) Content Management and Strategy

• Review and simplify the website structure, audit content, and archive outdated material to align with the website's purpose and audience.
• Develop a content and publishing plan in consultation with the Senior Manager, Communications and Engagement Manager, and the Knowledge Manager, with the objective of boosting visibility and increasing website traffic.
• Regularly update website content for accuracy and relevance, ensuring consistent tone, style and brand identity.

Website Maintenance & Vendor Management

• Manage website service providers to ensure good value for money and ensure timely delivery of website maintenance and optimisation tasks such as: daily maintenance, regular backups, website security and compliance with legal and regulatory requirements.
• Identify areas for improvement, assist with website projects and keep up to date with new web practices.

User Experience (UX) & SEO

• Provide feedback and initiate periodic user testing to enhance website usability and navigation.
• Collaborate with the Communication Team to design and implement SEO strategies, apply on-page SEO techniques (meta descriptions, title tags, image alt text) and assist with basic keyword research.
• Track and report on basic SEO metrics.

Analytics & Reporting

• Utilize tools like Google Analytics to monitor website traffic and user behaviour, and analyse data to provide actionable insights for optimizing content and user experience.

Employment type and location: A citizen role, but open to others who have legal right to work in country under a local compensation package. Based in Manila, Philippines

Duration: 20 months, up to 30 June 2027; anticipated to commence in November 2025.

About You

• Proven experience in communications, public relations, or related fields, with demonstrated ability to deliver communication campaigns, events, and stakeholder engagement.
• Strong skills in website content management, maintenance, and optimisation, including familiarity with CMS platforms, SEO, analytics, and user experience design.
• Excellent writing, editing, and storytelling skills with the ability to tailor content for diverse audiences while ensuring consistency with branding and style.
• Ability to manage multiple priorities and coordinate with internal teams, external partners, and service providers to deliver high-quality outputs on time.
• Strong interpersonal and relationship-building skills to effectively engage with government, private sector, development partners, and media stakeholders.

Key Selection Criteria

• KSC 1. Bachelor’s degree in communication or related fields. Equivalent practical experience may be considered.
• KSC 2. Demonstrated experience delivering communications and stakeholder engagement activities. Responsibility for executing communication strategies that have delivered measurable results.
• KSC 3. Demonstrated experience in website content management, knowledge of CMS platforms and SEO, web analytics. Basic understanding of HTML and CSS, and familiarity with website accessibility guidelines (WCAG) are desirable.
• KSC 4. Strong attention to detail and excellent organizational, written and verbal communication skills.
• KSC 5. The ability to work independently and as part of a team as well as possessing strong problem-solving skills. Experience with project management tools is desirable.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single requirement for a position. At Abt Global we are dedicated to building a diverse, inclusive and authentic workplace, so if you are excited about this role but your past experience doesn’t align perfectly with every role requirement, we encourage you to apply in any case. You may be just the right candidate for this or for other roles.

How To Apply

We are an equal opportunity employer and encourage applications from experienced and capable women.

Please submit your application online. Upload your cover letter, CV and response to the KSCs. Submit your CV and KSC response as a single Word or PDF document, and address how you meet the requirements of this role. We are unable to proceed with an application without the KSC statements.

Closing Date: 28 September 2025, 11:59 PM, Sunday, Philippine Standard Time

Please note that applications will be reviewed on a rolling basis and interviews may be conducted before the closing date. IW reserves the right to close this advertisement early if we have identified suitable candidates.

About Us

Abt Global Australia is a mission-driven, global leader with a proven track record in complex program implementation in the international development sector. We offer bold solutions and technical excellence in Health, Economic Growth, Governance, Research & Evaluation, Environment & Energy, Gender Equality & Social Inclusion. Working with our many partners, we have driven measurable social impact for more than 55 years, to achieve our mission of improving the quality of life and economic well-being of people worldwide. We operate in remote and challenging environments and employ more than 3000 staff in over 50 countries.

Equity

Abt Global values individuality and celebrates difference with a strong commitment to all forms of diversity and equality including racial equity, gender, sexual diversity and disability inclusion. We strongly encourage people from culturally and linguistically diverse communities and Aboriginal and Torres Strait Islander people to apply for this position. We offer flexible work arrangements and a culturally safe environment for staff members from diverse racial and ethnic backgrounds.

Safeguarding

We are deeply committed to safeguarding, to protect and prevent harm and abuse to individuals we work for and who work for us. Our recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. We will not tolerate discrimination, harassment, child abuse, sexual abuse or exploitation in any form, and expect everyone to be treated with respect and dignity.

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