
Supervisor, Customer Experience
2 days ago
Overview
Join to apply for the Supervisor, Customer Experience role at Conduent .
Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and governments — creating exceptional outcomes for clients and the people who count on them. You have an opportunity to thrive, make a difference, and be part of a culture where individuality is noticed and valued every day.
Responsibilities- Assists others in achieving goals.
- Broad technical expertise and industry knowledge.
- Ability to manage hiring and termination actions and training for multiple employees.
- Manages performance appraisals and pay reviews for team members.
- Accountable for functional, operational, and program management.
- Supervises daily tasks of the business, technical support and production teams.
- Responsible for team results.
- Works within established precedents and practices.
- Evaluates and organizes information to solve problems and challenges.
- Ability to work without supervision.
- Comprehensive understanding of processes, procedures, systems, and concepts.
- Ability to coordinate team efforts to achieve overall company and client goals.
- Directly impacts the quality of services provided; supports and trains team members to impact end user experiences.
- Provides supervision including coaching and quality checks to support associate progress.
- Solves problems and evaluates possible solutions using past technical experience.
- Strong communication skills to share ideas and information.
- Delivers quality, productivity, and compliance KPI reports.
- Coaches and gives feedback to team members to enhance performance.
- Outlines best practices for associate growth and improvement.
- Supervises the team to identify coaching opportunities.
- Recommends training interventions when necessary.
- Directly impacts the quality of services provided and end user experiences.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, disability, medical condition, service animal status, veteran status, citizenship status, genetic information, or any other protected status.
For US applicants: People with disabilities who need a reasonable accommodation to apply may request accommodation by submitting their request through the form, emailing , or reviewing Conduent's ADAAA Accommodation Policy.
Job Details- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Other
- Industries: IT Services and IT Consulting
-
Supervisor, Customer Experience
2 weeks ago
Caloocan City, National Capital Region, Philippines Conduent Full timeOverviewJoin to apply for the Supervisor, Customer Experience role at Conduent.Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and governments — creating exceptional outcomes for clients and the people who count on them. You have an opportunity to thrive, make a difference, and be part of a culture where...
-
Marketing Supervisor
2 days ago
Caloocan, Philippines Exxel Prime Int'l Trading Inc. Full timeOn-site - Caloocan 1-3 Yrs Exp Bachelor Full-time Job Description Government Mandated Benefits Job Title: Marketing Supervisor Department: Marketing Location: Caloocan City Work Setup: On-site Employment Type: Full-time Job Summary: The Marketing Supervisor will lead and oversee the planning, execution, and monitoring of marketing campaigns and...
-
Service Supervisor
2 weeks ago
Caloocan City, National Capital Region, Philippines Toyota Balintawak, Inc. Full time ₱250,000 - ₱300,000 per yearNOTE: Fill out application form at ; Open position is for Car Care CenterOur affiliate company, a premier car care center, is looking for a results-driven Service Supervisor to take full ownership of its service operations and play a key role in growing the business. Based at their modern facility in the EDSA Balintawak area, this role is critical for...
-
Area Sales Supervisor
2 days ago
Caloocan, Philippines Exxel Prime Int'l Trading Inc. Full timeOverview The Area Sales Supervisor is responsible for managing and growing the sales performance of ORO Socks and OMG Cosmetics across designated provinces in South Luzon and North Luzon . This role oversees in-store execution, team supervision, account management, and area expansion to achieve sales targets and promote brand visibility. Job Title: Area...
-
Customer Experience Expert
2 days ago
Caloocan, Philippines Guesty Full timeOverview Guesty is the all-in-one platform helping hospitality businesses automate, optimize, and scale their operations. We’re a fast-growing global startup transforming how the industry works — from guest experience to business growth. Guesty powers a suite of features and integrations with 150+ industry partners to enable property managers to deliver...
-
Store Supervisor
7 days ago
Caloocan City, National Capital Region, Philippines Metro Shoppers Group of Companies Full time $104,000 - $130,878 per yearWe're Hiring: Store SupervisorWe are looking for a Store Supervisor to help manage our daily store operations.Job Responsibilities:Supervise and guide store staff (cashiers, baggers, stockman, promodisers)Ensure smooth day-to-day operations of the storeMonitor sales, inventory, and staff performanceAssist in training new employeesProvide excellent customer...
-
Food and Beverages Supervisor
2 days ago
Caloocan, Philippines Bebang Enterprise Inc. Full timeResponsibilities With 2 years Store Supervisor Experience in a food industry Overseeing salespeople, cashiers, shelf stocks, and other employees. Managing finances and preparing an annual budget. Keeping records of expenditure, sales figures, and employee performance. Evaluating the supply and availability of stocks, and profit-margins. Implementing measures...
-
Assistant Store Supervisor
1 week ago
Caloocan City, National Capital Region, Philippines BEBANG ENTERPRISE INC Full time ₱200,000 per yearJob description:Key Responsibilities:Assist the Store Supervisor in managing the day-to-day operations of the restaurant.Supervise team members during shifts, ensuring excellent customer service and food quality.Lead by example in delivering outstanding service and adhering to company standards.Assist with employee scheduling, training, and performance...
-
HR Manager/Supervisor
2 days ago
Caloocan, Philippines Lee Systems Technology Ventures Full timeHR Manager/Supervisor Lee Systems Technology Ventures ₱25-30K (Monthly) On-site - Caloocan 3-5 Yrs Exp Bachelor Full-time Job Description We are seeking an experienced HR Supervisor to join our team and oversee our human resources department's daily operations. The HR Supervisor will play a crucial role in ensuring that our company attracts, hires,...
-
Assistant Store Supervisor
2 weeks ago
Caloocan City, National Capital Region, Philippines BEBANG ENTERPRISE INC Full time ₱2,000 per yearKey Responsibilities:Assist the Store Supervisor in managing the day-to-day operations of the restaurant.Supervise team members during shifts, ensuring excellent customer service and food quality.Lead by example in delivering outstanding service and adhering to company standards.Assist with employee scheduling, training, and performance monitoring.Handle...