Collection Specialist

1 day ago


Angeles, Philippines Cloudstaff Full time

Responsibilities Ensures that Kick Off invoices are paid prior to staff kick off Monitors clients that have outstanding balances Sent payment reminders and follow‑ups Attends to client and inter‑department requests, queries, and disputes Reviews and sends Suspension Notices to clients with overdue balances Liaises with third‑party debt collection agencies Coordinates with Legal Team, BDM, AMs, and all related parties on contractual issues that may arise Provides ad‑hoc reports as necessary Qualifications and Requirements 1–3 years of working experience Experience working in AU and/or US Business to Business Collections Ability to communicate and work in a team Ability to work in a shifting schedule Knowledge and experience in Accounting and Collections Principles Detail oriented and can work under pressure Non‑negotiable Skills & Requirements Core Communication Skills Critical Thinking & Problem Solving Technical & System Proficiency (Intermediate Excel skills such as VLOOKUP, pivot tables, filters) Collections Knowledge & Processes Work Ethics & Accountability Seniority level Associate Employment type Full‑time Job function Finance Industries Outsourcing and Offshoring Consulting and Telephone Call Centers #J-18808-Ljbffr


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