Junior Medical AR

6 hours ago


Muntinlupa, Philippines Gear Inc Full time

Junior Medical AR & Denial Management Specialist

Job Openings Junior Medical AR & Denial Management Specialist

About the job Junior Medical AR & Denial Management Specialist

Job Location: Muntinlupa, Metro Manila, Philippines
Job Name: Junior Medical AR & Denial Management Specialist

Job Description :

Sign-On Bonus Offered

Join us and receive a competitive sign-on bonus as a welcome to our growing team

Our leading AI platform specializing in medical billing operations is seeking dedicated and detail-oriented Medical AR and Denial Management Specialists to join our team. The ideal candidates will have at least 6 months of experience in medical billing, AR calling, Denial Management or a related field and possess strong English proficiency. As part of our client-facing team, you will be providing vital support to client operations by ensuring accurate and compliant medical billing operations through outbound calling, data categorization, and transcript analysis.

Key Responsibilities:

  1. Outbound Calling:
    • Make outbound calls to insurance companies and payors to collect essential information, including claim statuses, denial reasons, and any additional relevant details.
    • Conduct all calls in full compliance with the Client's guidelines and applicable healthcare regulations.
    • Maintain professionalism and ensure clear communication during each call.
  2. Data Categorization and Labeling:
    • Accurately record, categorize, and label calls or information gathered using the taxonomy and definitions provided by the client.
    • Ensure all claim statuses and call outcomes are properly labeled for consistency in reporting and easy analysis.
    • Deliver categorized data in periodic reports or through the portal developed by client, following the requested format and frequency.
  3. Call Transcript Analysis:
    • Analyze recorded call transcripts to extract actionable insights, identifying trends, recurring denial reasons, and other patterns.
    • Compile findings into periodic reports, providing valuable information to the Client to support process improvements and optimize workflows.

Qualifications:

  • Minimum of 6 months of experience in medical billing, insurance claims, or a related field.
  • Strong English proficiency, both verbal and written.
  • Familiarity with healthcare regulations and industry guidelines.
  • Excellent communication skills with the ability to make outbound calls to insurance companies and payors.
  • Detail-oriented and able to maintain accurate records.
  • Ability to work independently while adhering to internal guidelines and procedures.
  • Proficiency in Microsoft Office Suite or similar software; experience with medical billing software is a plus.

Additional Information:

This is a full-time position, and the successful candidate will work closely with the client’s team to support their AI-powered platform in improving medical billing operations. The role offers an opportunity for professional growth and development within a dynamic, technology-driven environment.

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