Clinical Documentation Improvement Instructor

Clinical Documentation Improvement Instructor - IP Join to apply for the Clinical Documentation Improvement Instructor - IP role at MicroSourcing Position: Clinical Documentation Improvement Instructor - IP Location: Taguig Work setup & shift: Onsite | Night shift Why join MicroSourcing? Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses. A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities. Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements. Career Growth: Take advantage of opportunities for continuous learning and career advancement. Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture. Your Role As a CDI Trainer - IP , you will: Deliver end-to-end process training covering assigned CDI domains. Facilitate induction training for new and lateral hires, as well as refresher and upskilling sessions for existing staff. Customize training modules based on client SLAs, payer guidelines (Medicare, Medicaid, Commercial), and EMR platforms such as Epic, Cerner, and Meditech. Conduct assessments, quizzes, and feedback sessions to measure learning effectiveness. Update training materials and SOPs based on process changes or client requirements. Collaborate with Clinical SMEs and Operations to identify training needs and skill gaps. Ensure training delivery meets compliance, accuracy, and quality benchmarks. Prepare training materials, assessments, and certification scorecards while maintaining documentation and version control of all process documents. Conduct pre-assessments, mid-evaluations, and final certifications to evaluate trainee performance. Analyze trainee errors, provide retraining and coaching support, and track post-training productivity and proficiency. Partner with Operations, Quality, and HR to streamline onboarding and on-the-job learning programs. Participate in client calibration calls and support audits or client visits by presenting training metrics and achievements. What You Need Non‑negotiables Minimum 2 years of CDI or coding training experience in a BPO or healthcare setting At least 2 years of acute care clinical experience (ICU or Med/Surg strongly preferred) Bachelor of Science in Nursing Registered Nurse with active PHRN or USRN license Certified Clinical Documentation Specialist (CCDS), Certified Documentation Improvement Practitioner (CDIP), or Certified Coding Specialist (CCS) Working knowledge of ICD-10-CM/PCS coding, MS-DRG methodology, and risk adjustment Proficiency with EMR systems such as Epic, Cerner, or Meditech Preferred skills/expertise Master's degree or credential in business, healthcare, or related field Proficiency with CDI/coding technology and Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, SharePoint) Strong attention to detail, analytical thinking, and independent decision-making Excellent written and verbal communication skills; ability to create impactful presentations Experience working in a matrixed environment and collaborating with cross‑functional teams About MicroSourcing With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive. For more information, visit Terms & conditions apply. #J-18808-Ljbffr