Business Operations Associate

4 weeks ago


Metro Manila Philippines Lazada Full time

Business Operations Associate - PH Retail

We are looking for a highly organized, detail-oriented Business Operations Associate who will design and execute marketing campaigns that drive traffic, revenue, and brand visibility. You will balance creativity with data-driven decisions to meet Retail goals in a fast-moving e-commerce landscape.

Performance Marketing

  • Plan and launch on-site campaigns, allocate budgets, and adjust levers to maximise return.

Traffic Generation & Optimization

  • Secure, prioritise, and utilise all visibility slots based on Retail priorities.
  • Evaluate and brief key visuals (KVs) that attract qualified traffic.
  • Craft and implement merchandising strategies that guide purchasing decisions.
  • Guide support teams to ensure timely, accurate resolution of customer inquiries.

System & Process Optimization

  • Propose and implement automation or tool enhancements that streamline campaign execution.

Cross-Functional Collaboration

  • Work closely with commercial, product, and operations teams to gather requirements and deliver on schedule.

Documentation & Training

  • Maintain clear, current process documentation.
  • Train new team members and local teams on traffic, merchandising tools, and best practices.

Qualifications

  • Bachelors/College Degree
  • Strong analytical skills
  • High attention to detail and process-driven
  • Agile and able to work in a fast-paced environment
  • Experience with e-commerce is preferred

We are an equal opportunities employer and welcome applications from all qualified candidates.

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