Quality Assurance Analyst
4 weeks ago
Quality Assurance Analyst Location: Clark, Pampanga Work Setup: Onsite | Night Shift Salary Range: ₱30,000 – ₱35,000 (Max Offer)Start Date: ASAP About the Role We are looking for a Quality Assurance Analyst to join our IT support team in Clark, Pampanga. The ideal candidate will have a strong helpdesk background, excellent troubleshooting skills across hardware and software, and hands-on experience in a BPO environment. Key Responsibilities Monitor, review, and evaluate helpdesk support calls and tickets. Identify areas of improvement and provide feedback to enhance service quality. Perform root cause analysis of recurring technical issues. Collaborate with IT teams to ensure compliance with support protocols and standards. Prepare and maintain QA documentation, reports, and audit findings. Qualifications Bachelor’s degree in Information Technology or related field (or at least 2 years of college). Minimum 6 months of QA or related experience. Strong background in helpdesk support, including hardware and software troubleshooting. Proficient in Microsoft products and operating systems troubleshooting. Prior experience in a BPO/Shared Services environment is required. Why Join Us Competitive compensation package Dynamic and supportive work environment Opportunity to grow within a global IT support framework #J-18808-Ljbffr
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Quality Assurance Analyst
1 week ago
Davao City, Davao, Philippines PROTALENTNEXUS CONSULTING Full time ₱360,000 - ₱420,000 per yearQuality Assurance Analyst Location: Clark, Pampanga Work Setup: Onsite | Night Shift Salary Range: ₱30,000 – ₱35,000 (Max Offer)Start Date: ASAPAbout the RoleWe are looking for a Quality Assurance Analyst to join our IT support team in Clark, Pampanga. The ideal candidate will have a strong helpdesk background, excellent troubleshooting skills across...
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Quality Assurance Analyst
2 days ago
Makati City, National Capital Region, Philippines Peak Outsourcing, Inc. Full time $104,000 - $130,878 per yearThe Quality Assurance (QA) Analyst will support the quality assurance effort by systematically reviewing customer interactions and applying established quality standards to approved quality scorecards. This role aims to ensure that quality assurance is applied in an independent, objective, and neutral manner. The goal is to improve the customer experience...
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Quality Assurance Analyst
2 weeks ago
Angeles City, Central Luzon, Philippines Muktarion Academy Full time ₱30,000 - ₱35,000 per yearWe're Hiring | Quality Assurance Analyst I Location: Clark, Pampanga Work Setup: Onsite | Night Shift Salary Range: ₱30,000 – ₱35,000 (Max Offer) Start Date: ASAPAre you passionate about ensuring top-quality service delivery in a BPO environment? We're looking for a Quality Assurance Analyst I to join our growing team Qualifications:• Strong...
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Quality Assurance Analyst
2 days ago
Lapu-Lapu City, Central Visayas, Philippines New Moto Marketing Corporation Full time ₱900,000 - ₱1,200,000 per yearCastleKeep Holdings, the holdings company of Skygo Marketing Corporation, and several other business units, is expanding and we are looking for a talented individual to fill the Quality Assurance Analyst role.The Quality Assurance (QA) Analyst ensures that all customer interactions meet company quality standards and comply with regulatory requirements. The...
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Quality Assurance Analyst
1 week ago
Quezon City, Philippines Premier NX Full timeQuality Assurance Analyst The QA Specialist ensures consistent service quality across all customer interactions by monitoring, evaluating, and guiding the performance of call center agents. This role involves analyzing quality trends, providing actionable feedback, and collaborating with operations to drive process improvement and enhance the customer...
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Quality Assurance Analyst
4 weeks ago
Davao City, Philippines Zywave Full timeBrief Description Are you interested in helping develop and test cutting-edge software to benefit an entire industry? Zywave is seeking a Data Quality Analyst to join our growing team of innovative developers and analysts. In this role, you’ll support the development and delivery of high-quality software by creating and executing detailed test scenarios,...
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Quality Assurance Analyst
1 week ago
Mandaluyong City, National Capital Region, Philippines PYC Foods Corporation Full time ₱400,000 - ₱600,000 per yearJoin Our Team at PYC Foods CorporationAre you passionate about quality assurance and ensuring the highest standards in food production? PYC Foods Corporation is seeking a dedicated Quality Assurance Associate/Analyst to help us maintain our commitment to excellenceAbout Us:At PYC Foods Corporation, we believe in the power of quality food and strong community...
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Quality Assurance Analyst
2 days ago
Makati City, National Capital Region, Philippines Commonwealth Foods, Inc Full time ₱80,000 - ₱120,000 per yearCommonwealth Foods, Inc is hiring a Full time Quality Assurance Analyst role in Makati, NCR. Apply now to be part of our team.Requirements for this role:Looking for candidates available to work:Mon morningTue morningWed morningThu morningFri morningSat morningNo experience required for this role
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Quality Assurance Analyst
2 weeks ago
Makati City, National Capital Region, Philippines Probe CX Full time ₱40,000 - ₱60,000 per yearJob Description Quality Assurance Analyst (QA) is responsible for ensuring that processes, services, and customer interactions meet established quality standards. It plays a crucial role in identifying and addressing improvement opportunities through quality checking to ensure compliance, accuracy, and efficiency. The focus of this role is to help improve...
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Quality Assurance Analyst
2 weeks ago
Quezon City, Philippines Probe CX Full timeQuality Assurance Analyst (QA) Probe CX Quezon City, National Capital Region, Philippines Quality Assurance Analyst (QA) is responsible for ensuring that processes, services, and customer interactions meet established quality standards. It plays a crucial role in identifying and addressing improvement opportunities through quality checking to ensure...