Senior Claims Assistant

1 week ago


Project, Philippines WHR Global Consulting Full time

Senior Claims Assistant (Motor Claims)
Location: Alabang
Work Set Up: Full time, Weekdays (8:00 AM - 5:00 PM)
Salary: ₱25,000 - ₱30,000

Job Summary:
The Senior Claims Assistant – Motor Claims is responsible for the efficient processing, settlement, and management of motor claims, including coordination with reinsurers, third parties, and legal teams for recoveries. The role requires strong technical knowledge of non-life insurance, analytical skills, and the ability to handle multiple projects and complex cases while ensuring compliance with company policies, legal requirements, and regulatory standards.

Key Responsibilities:
Claims Processing – Motor Claims: Execute efficient and timely processing of motor claims, ensuring accuracy, completeness, and compliance with claims guidelines
Claims with Reinsurance (RI): Ensure prompt submission, acknowledgment, and coordination with reinsurers for possible recoveries of their respective shares
Inward RI Claims: Process immediate settlement of valid inward reinsurance claims supported with complete documentation
Claims Recovery & Legal Coordination: Refer claims to Legal for possible third-party recoveries. Achieve at least 50%–100% recovery of claims expenses through negotiations and follow-ups
Other Duties: Perform other related tasks assigned by management in support of the overall claims function
Occasional Functions: Conduct training sessions for branches and/or agents on claims processing, settlement, and procedures. Attend claims-related meetings, including Insurance Commission (IC) meetings and discussions with agents.

Qualifications:
Graduate of any 4-year course, preferably in Management, Accounting, or related fields
At least 2 years of relevant work experience in non-life insurance, preferably in claims processing
Strong knowledge of motor claims and basic non-life insurance principles
Excellent interpersonal, communication (oral & written), and presentation skills
Detail-oriented with strong analytical and numerical skills
Capable of managing multiple projects simultaneously and prioritizing deadlines
Skilled in problem-solving and decision-making, especially under pressure
Demonstrates resilience, adaptability, and a positive, innovative mindset
Ability to influence and engage with senior management and external stakeholders
Proficient in MS Office applications (Word, Excel, PowerPoint, Databases)
Ability to think strategically and execute effectively with strong follow-through


  • Claims Assistant

    2 weeks ago


    Project 4, Philippines WHR Global Consulting Full time

    Claims Assistant (Non-motor Insurance) Location: Alabang Work Set Up: Full time, Onsite, Day Shift Salary: ₱20,000 Job Summary: The Claims Assistant provides administrative support in the claims process by helping with the preparation, documentation, and communication involved in handling claims. This role ensures smooth and efficient processing of...


  • Project 4, Philippines WHR Global Consulting Full time

    Insurance Claims Adjuster (Non-motor) Location: Alabang Work Set Up: Full time, Day Shift Salary: ₱ 30,000 Job Summary: The Non-Motor Claims Adjuster assists in the inspection, investigation, evaluation, and settlement of claims under the supervision of more senior claims professionals. The role involves reviewing claims, gathering relevant information,...


  • Project 4, Philippines VCC Link, Inc. Full time

    Job Description -Handle customer inquiries regarding property insurance policies and claims. -Assist clients in understanding their coverage options and terms. -Process claims and follow up on pending claims for timely resolutions. Requirements -Atleast High School / Senior High School graduate, College level or College graduate -Atleast 1 year of BPO...

  • CSR Insurance Account

    3 weeks ago


    Project 4, Philippines VCC Link, Inc. Full time

    Description -Assist customers with inquiries related to their insurance policies. -Process claims and provide updates to clients promptly. -Maintain accurate records of customer interactions and transactions. Requirements -Senior High School graduate or completed at least 2 years in college -At least 1 year of international voice BPO experience -Willing to...

  • Sales Admin Associate

    11 hours ago


    Project 4, Philippines WHR Global Consulting Full time

    Sales Admin Associate Location: Alabang, Muntinlupa Work Set Up: Full time, Dayshift Salary: ₱22,000 Job Summary: The Broker’s Sales Associate provides support in managing broker relationships, selling insurance products, and assisting with client servicing. The role involves helping with policy processing, renewals, and coordinating with internal teams...


  • Project 4, Philippines MetHealth Full time

    We are looking for customer-focused and detail-oriented individuals to join our Insurance Account team. As a Customer Service Representative, you will handle policyholder inquiries, process insurance claims, and provide assistance regarding coverage, billing, and benefits.


  • Project 4, Philippines WHR Global Consulting Full time

    POSITION TITLE: Accounting Assistant WORK LOCATION: Alabang SALARY RANGE: Negotiable EMPLOYMENT STATUS: Full-time, On-site WHR Global Consulting, a global talent solution provider, is looking for a stellar candidate to fill the role of Accounting Assistant for its client based in Alabang. If you think you match the qualifications below — APPLY NOW! One of...


  • Project 4, Philippines WHR Global Consulting Full time

    Insurance Broker Supervisor Location: Alabang Work Set Up: Full time, Dayshift Salary: ₱55,000 Job Summary: The Broker’s Sales Officer is responsible for developing and managing relationships with insurance brokers to generate new business, retain existing accounts, and support the end- to-end brokering process. This includes promoting insurance...

  • Earn up to 25K

    4 weeks ago


    Project 4, Philippines Metacom Full time

    We are looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle inbound and/or outbound calls, assist customers with inquiries, resolve issues, and provide excellent service that builds trust and satisfaction. Responsibilities: Answer incoming calls and respond to customer inquiries in...


  • Project 4, Philippines Metacom Full time

    We are looking for Customer Service Representatives for our Financial Tech - Sales Account | Alabang, Muntinlupa Job Description: Join one of the leading names in the Financial Technology industry! As a Financial Tech Sales Representative, you’ll be responsible for providing excellent customer service and promoting financial products to both new and...