
Earn up to 25K
5 days ago
We are looking for customer-focused and motivated Call Center Agents to join our growing team As a Call Center Agent, you will handle inbound and/or outbound calls, assist customers with inquiries, resolve issues, and provide excellent service that builds trust and satisfaction.
Responsibilities:
Answer incoming calls and respond to customer inquiries in a professional manner.
Make outbound calls to assist customers, follow up on concerns, or promote services.
Provide accurate information about products, services, and company policies.
Resolve customer complaints by identifying problems, exploring solutions, and ensuring proper resolution.
Maintain customer records by updating account information.
Meet daily/weekly performance targets such as call handling time, resolution rate, and customer satisfaction scores.
Follow communication scripts and company guidelines to maintain service quality.
Work collaboratively with team members and escalate complex cases when necessary.
Qualifications:
High School Graduate (Old Curriculum), Senior High School Graduate, or at least 2 years completed in college.
Previous BPO or customer service experience preferred (but not always required for entry-level roles).
Good to excellent communication skills in English, both verbal and written.
Strong problem-solving and active listening skills.
Ability to work in a fast-paced environment and handle high-volume calls.
Flexible to work on shifting schedules, weekends, and holidays as needed.
Willing to work onsite/remote (depending on account).
What We Offer:
Competitive salary package with performance-based incentives.
Health and wellness benefits.
Paid training and continuous learning opportunities.
Career growth and promotion opportunities.
A supportive and dynamic work environment.
✨ Be the voice of excellent customer service – Apply now and start your career in the BPO industry
-
Retail account
5 days ago
Project 4, Philippines Sapient Global Services Full timeEasy, no-hassle and Fast One-day Hiring process! Earn up to 25k monthly plus more benefits! We are looking for a Retail Account Agent in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now! Responsibilities: • Manage retail inquiries, customer service requests, and order processing. • Provide accurate information...
-
Non-Voice Agent
1 week ago
Project P, Philippines Sapient Global Services Full time ₱240,000 per yearWe're growing and we want YOU to be part of our Non-Voice Account Team Experience a one-day hiring process and salary offer up to 25K plus monthly commissionsYour Day-to-Day:Manage non-voice account tasks including data entry, email correspondence, and chat support.Provide accurate information and resolve inquiries through written communication.Process...
-
CSR Newcomer friendly
13 hours ago
Project, Philippines Sapient Global Services (SGS) - Manila Full time ₱180,000 - ₱300,000 per yearWe're growing and we want YOU to be part of our Financial Account in Metro Manila Experience a one-day hiring process and salary offer up to 25K plus monthly commissionsYour Day-to-Day:Manage financial transactions and handle inquiries with accuracy and efficiency.Provide financial advice and guidance based on client needs.Resolve client concerns and...