Business Process Analyst

3 weeks ago

Manila, Philippines PST.AG Full time

Job Summary
We are seeking a part time Process Documentation Specialist to join our team on a contract basis. Your mission is to systematically capture, structure, and document business processes in close collaboration with C-level executives and key stakeholders. Your work will drive clarity and transparency across our global operations.

Job Type: Contract
Contract length: 3 months ( Possible extension )
Hours/Timezone: 20-40 hours a week / CEST
Work Location: Remote

Duties

1. Process Modeling
Create and maintain detailed business process documentation using BPMN 2.0 standards (text + diagrams).
Identify and define required input/output documents within workflows.

2. Stakeholder Collaboration
Lead and facilitate meetings with C-level executives to extract, structure, and synthesize discussions into clear documentation.
Translate complex information into actionable and easy-to-understand process documents.

3. Knowledge Management
Publish finalized and validated process documentation in the company's central Wiki (e.g., Confluence or MediaWiki).

Qualification

Bachelors degree
Experience using AI language models (e.g., gemini, deepseek, ChatGPT or others) for document QA and quality checks
Familiarity with Wiki platforms such as Confluence or MediaWiki

Must haves:

Certified proficiency in BPMN 2.0
Demonstrated experience documenting complex processes for senior leadership
Fluent English (C1+ level) – primary language for documentation
Ability to simplify and visualize complex workflows effectively
Detail-oriented approach to validating logical consistency in process documentation
Outstanding structured writing skills with high attention to clarity and precision

Nice to have:

Experience with process automation tools (e.g., Camunda, Signavio or others)
Basic prompt engineering skills for AI-enhanced validation
Industry knowledge in IT, software, or data-driven sectors
Business German (B2/C1 level) – essential for C-level communication with German-based stakeholders

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