Data Support Specialist

1 month ago


San Juan, Philippines Thurston Software Solutions, Inc. Full time

Responsibilities:- Combination of data entry, research, and administrative support duties.- Ensure all customers/clients receive the highest level of service by answering inquiries and resolving issues, primarily through email and Monday Boards.- Respond to basic inquiries from Brokers, agents, and customers/clients concerning a policy status or billing error.- Ensures that all relevant requests are promptly addressed and accurate information is effectively communicated to the client.- Ensuring the accuracy of all updates made to client payment information, billing plans, effective date changes, and endorsement requests through both backend and frontend systems.Job Qualifications:- Bachelor’s or College degree.- IT graduates or any related computer courses is an advantage.- Critical decision-making Skills- Good communication skills both written and verbal.- Attention to detail.- Amenable to work in graveyard shift and onsite at San Juan City



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