Data Entry and Support Coordinator

1 month ago


San Juan, National Capital Region, Philippines Thurston Software Solutions, Inc. Full time

At Thurston Software Solutions, Inc., we are seeking a highly skilled Data Support Specialist to join our team. This role offers an exciting opportunity to work in a dynamic environment where you will be responsible for providing top-notch data entry, research, and administrative support services.

About the Role

We are looking for a detail-oriented individual who can ensure all customers receive the highest level of service by answering inquiries and resolving issues primarily through email and Monday Boards. As a key member of our team, you will respond to basic inquiries from brokers, agents, and customers concerning policy status or billing errors.

The ideal candidate will have strong critical thinking skills, excellent communication skills both written and verbal, and attention to detail. You will be responsible for ensuring accurate updates to client payment information, billing plans, effective date changes, and endorsement requests through backend and frontend systems.

Job Qualifications
  • Bachelor's or College degree
  • IT graduates or any related computer courses is an advantage
  • Critical decision-making Skills
  • Good communication skills both written and verbal
  • Attention to detail
What We Offer

We offer a competitive salary ranging from $45,000 to $60,000 per annum depending on experience, along with other attractive benefits such as professional growth opportunities, flexible working hours, and a fun work environment.

This is a full-time position requiring 40 hours of work per week. You will be based in San Juan City and may be required to work graveyard shifts. If you are a motivated and organized individual who is passionate about delivering exceptional results, please apply now


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