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RTA - Real Time Analyst

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Taguig, Philippines VCC Link, Inc. Full time

Duties and Responsibilities:Able to effectively analyze ad report on all aspects of day-to-day operationsAbility to download, collate, analyze, pull up trends and highlight key performance metrics.Reports have to be daily, weekly, monthly, and quarterlyDetailed reporting with sub-metric drill downs and also summary dashboards have to be publishedTrend analysis to be done and data for various time periods readily availableReports to be generated and published at specific and pre-determined times and daysQualifications:Bachelor's Degree or equivalentMinimum of 12-18 months of relevant experience in similar roleWorking knowledge of multi-user computer systems, applications, and equipment along with workforce management tools and techniquesExcellent knowledge of MS OfficeGood written and verbal communication skills, including experience communicating technical information to non-technical staffGood analytical and communication skillsExperience in usage of reporting tools like Avaya / CiscoLocations: Alabang, BGC, Pasig or Quezon City