L1 Support

Position Overview:Level 1 Support Specialist is the first point of contact for technical assistance and mainly responsible for the monitoring of workflow/pipeline/job executions in Production environment. The ideal candidate should possess excellent communication abilities, strong problem-solving skills, and a customer-focused mindset.Serve as the initial...

Job DescriptionGlobexPeople is looking for a highly motivated IT Service Desk Analyst-L1 to join our team. The ideal candidate will have:0-5 years of experience in technical supportStrong analytical and problem-solving skillsFamiliarity with Windows OS and ServiceNowExcellent communication and interpersonal skillsThe successful candidate will be responsible...

Position Summary:The L1 Software Support Engineer is responsible for resolving customer requests within the Practice Protect platform in a professional and timely manner. This role emphasizes providing "fix on first call" solutions for reported issues.Job Details:Onsite | Eastwood, LibisMonday to Friday | 8 AM to 5 PM PH TimeResponsibilities:Ticket...

Technical Support Engineer L1 x 2 (Network Security)SophosNegotiableHybrid - Makati 1-3 Yrs Exp Bachelor Full-timeJob DescriptionAbout UsSophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity...

Grow with usWe are looking for the following:IT Service Desk Analyst-L1 (Russian Bilingual)- The IT Service Desk Analyst role provides first-line technical support via phone, email, chat, and web, ensuring a high level of customer service. Responsibilities include logging and categorizing issues, troubleshooting common IT problems (O365, VPN, MS Office,...

Functions:Responsible for providing technical support for the Chinabank mobile application. This role involves troubleshooting and resolving technical issues, coordinating with various stakeholders, and ensuring a high level of customer satisfaction.Work closely with technology partner Backbase, the bank's IT group PCCI, and other internal teams to ensure...

Qualifications:· At least 3 years of experience in technical support, with a focus on mobile applications or digital banking · Strong knowledge of ticketing systems, problem management, and incident resolution processes· Experience working with technology partners and cross-functional teams·...

- At least 3 years of experience in technical support, with a focus on mobile applications or digital banking. (Non-Nego) - Strong knowledge of ticketing systems, problem management, and incident resolution processes. (Non-Nego) - Experience working with technology partners and...

NegotiableHybrid - Makati 1-3 Yrs Exp Diploma ContractJob DescriptionDescriptionWork Set-up/Schedule: Night Shift (US Time); Remote set-upContract Duration: 6-12 months with possibility of extension depending on performanceResponsibilitiesTests computers to ensure proper functioning of computer systems.Extends computer support for systems' software and...

Job SummaryWe are looking for an experienced Technical Assistance Engineer x 2 to join our support team at Sophos. As a key member of our technical team, you will provide technical assistance and support to our customers, ensuring their issues are resolved promptly and efficiently.Your primary goal will be to deliver exceptional customer service while...

We're a cutting-edge tech scale-up looking for a Customer Support Professional to help us shape the future of e-commerce.You'll be working on our AI-powered search & discovery suite, driving personalized experiences for 3,000+ online stores. Our solutions empower customers to find exactly what they're looking for.About the roleThis is a late shift position...

Qualifications:· At least 3 years of experience in technical support, with a focus on mobile applications or digital banking · Strong knowledge of ticketing systems, problem management, and incident resolution processes· Experience working with technology partners and cross-functional teams·...

Job DescriptionWe are seeking a highly skilled Cybersecurity Support Specialist L2 to join our team at Sophos. As a key member of our support team, you will be responsible for providing technical assistance and support to field engineers, technicians, and product support personnel.Your primary goal will be to provide high-quality technical support to our...

Job Title: Support Specialist L2Lingaro (Philippines), Inc. is seeking a highly skilled and motivated Support Specialist L2 to join our global services team. In this role, you will provide day-to-day L1/L2 support for Problem, Change and Incident Management tasks for the service in compliance with defined processes.You will identify, handle, analyze, and...

TECHNIDATA Makati, National Capital Region, Philippines1 week ago Be among the first 25 applicantsResponsibilities:Provides level 1 support to our client in France and CanadaProvides Level 2 support and assistance to our subsidiaries and distributors in the Asia Pacific RegionRespond to Asian Partners about their user's technical issuesTravel outside...

Help us shape the future of e-commerce You'll work on our cutting-edge AI projects, driving personalized experiences for 3,000+ e-shops.At Luigi's Box, we're transforming e-commerce with smarter, faster, and more personalized shopping experiences.Our AI-powered search & discovery suite includes four main solutions—Search, Analytics, Recommender, and...

Help us shape the future of e-commerce You'll work on our cutting-edge AI projects, driving personalized experiences for 3,000+ e-shops At Luigi's Box , we're transforming e-commerce with smarter, faster, and more personalized shopping experiences.Our AI-powered search & discovery suite includes four main solutions—Search, Analytics, Recommender, and...

Location: UP Technohub, Quezon City (Onsite)Schedule: 8:30 am - 6:30 pmQualifications:3-5 years of experience in administration/configuration of network devices: — Next-Gen Firewall— Layer 3 Switch— IPS/IDS— L1/1.5 Technical Support3-5 years of experience in Windows Server or Linux Server Administration and troubleshooting, including: — User &...

Technical Support Engineer L2 x 2 (Network Security)SophosNegotiableHybrid - Makati 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionAbout UsSophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the...

Why Work With Us:We are a dynamic and growing organization that values our employees and strives to create a positive and supportive work environment. We believe in fostering a culture of innovation, teamwork, and continuous learning.About Our Client:Our client is one of Australia's leading retail pharmacy groups, with over 500 stores across the country....