Office Staff- Customer Service Representative

4 days ago

Santa Rosa, Philippines 360 Logistics Full time

Note: Not a BPO Company | Open for Fresh Graduates

 Responsible for communicating and building good relationship with sales and clients.
 Managing calls and inquiries by clients.
 Handles customer complaints and provides appropriate solutions.
 Keep records and documents all transactions.
 Responsible for the documentation of communications and advisory within the department.
 Responsible for ensuring departments requirement such as Supplies and Materials are properly
requested on time and monitors status from all the time.
 Ensure proper recording, documentation and filing of everything concerning the department.
 Ensure the complete, timely and accurate booking requirements are received and
communicated on time with the driver.
 Provides precise data with the drivers to ensure timely pick-up and delivery of goods.
 Other duties as may be assigned from time to time.

Qualifications:
 Graduate of BS Computer Science, BS Business Administration, or any related course
 At least with 1-2 years’ related experience in the field but fresh graduates are welcome to apply (must be willing to be trained)


KNOWLEDGE
 Knowledge in handling customer
 Well versed in recording, documentation and preparation of management reports.
SKILLS
 Good interpersonal and communication skills. Problem solving and ability to communicate with
diverse personnel and clients.
 Skilled in computer, office applications and System Applications.

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