Home Services Virtual Team

4 weeks ago


Santa Rosa, Philippines Rocket Station Full time

Key Responsibilities:
- Schedule and dispatch technicians based on availability and urgency.
- Manage work orders and service request triage.
- Generate invoices and process billing in QuickBooks or similar.
- Assist with payroll time entry and PTO tracking.
- Coordinate client communication and service confirmations.

Qualifications:
- 1–2 years of admin experience in service-based industries.
- Strong organizational and time zone management skills.
- Familiarity with dispatch and scheduling tools.
-Excellent communication skills across phone and email.
- Basic understanding of payroll and billing.

Tools Experience (Preferred):
- Housecall Pro
- ServiceTitan
- Jobber
- QuickBooks

System Requirements:
Main Computer Processor: at least i3 8th gen or i5 6th gen (quad-core) or higher
Back-up Computer Processor: at least dual-core or higher
Computer Memory/RAM: at least 8 GB (for both primary and back-up computers)
Operating System: at least Windows 10 64-bit

Internet Speed:
Primary Connection: at least 10 Mbps wired (10 Mbps and above preferred)
Back-up Connection: at least 5 Mbps



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