Concierge - Work from Home

2 weeks ago

Santa Rosa, Philippines Cyberbacker Full time

This is your opportunity to earn dollars while working from home and jump-start your freelancing career even without prior experience.

RESPONSIBILITIES:

-Act as the first point of contact for the business, addressing inquiries from clients, partners, and the public with professionalism and courtesy.
-Provide callers and visitors with detailed information about the business’s products, services, and operational policies.
-Efficiently route inquiries to the appropriate department or individual, ensuring a seamless communication flow.
-Maintain an up-to-date knowledge base of the business’s offerings, events, and updates to inform and assist contacts accurately.
-Record interactions and feedback from contacts, reporting insights to relevant departments to improve business operations and customer satisfaction.
-Manage and update contact information and communication logs to ensure accurate records are kept for follow-up and analysis.
-Collaborate with various departments to resolve queries, facilitate services, and enhance the overall experience of business contacts.

BENEFITS:
100% work-from-home setup
Training provided
Growth
Profit share
Cyber Capital Loan
Earn in USD
HMO and PTO provided
Opportunity to an all-expense-paid trip to the USA
and many more

GENERAL REQUIREMENTS:
Good command of the English language
Must be 18 years of age and above
A headset with a noise-canceling feature and a high-definition webcam
10 Mbps DSL/Fiber Internet connection

DEVICE SPECIFICATIONS:
Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required
Windows or Mac is acceptable
At least 8GB of RAM with 60 GB of free hard disk space available

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