Sr. Printer Technician

4 weeks ago

Makati, Philippines XIN PRINTING CORP Full time

Installation and Configuration:
Setting up new printers, configuring them on networks, and ensuring proper functionality.
Maintenance and Repair:
Performing routine maintenance, troubleshooting hardware and software problems, and replacing defective parts.
Troubleshooting:
Diagnosing and resolving issues with printers, copiers, scanners, and other imaging devices.
User Support:
Providing technical assistance to users, both in person and remotely, on printer operation and troubleshooting.
Inventory Management:
Keeping track of printer supplies (toner, ink, paper, etc.) and ordering replacements as needed.
Staying Current:
Keeping up-to-date with new printer technologies, software updates, and industry best practices.
Documentation:
Maintaining records of maintenance, repairs, and inventory.
Skills and Qualifications:
Technical Skills:
Strong understanding of printer hardware and software, including network configurations and troubleshooting techniques.
Problem-solving Skills:
Ability to diagnose and resolve complex printer issues efficiently.
Communication Skills:
Ability to communicate technical information clearly to users and other team members.
Customer Service Skills:
Ability to provide excellent customer support and build rapport with users.
Physical Dexterity:
Ability to handle small parts and equipment, potentially lift moderate weights, and work in various physical positions.
Education and Experience:
A high school diploma or equivalent is typically required, with additional certifications or experience in electronics, IT, or computer repair being beneficial.
In essence, a Printer Technician is a crucial role that ensures the smooth operation of printing devices within an organization, providing both technical expertise and user support.

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