Lead Barista

2 months ago


Quezon City, Philippines Lonely Owl Premier Cafe Full time

We are looking for a skilled Barista Supervisor to lead our barista team, ensuring the highest standards of coffee preparation and customer service. The ideal candidate will have extensive barista experience, strong leadership abilities, and a passion for coffee culture. Key Responsibilities:Team Leadership: Supervise and mentor baristas, providing training on coffee preparation, customer service, and café operations. Quality Control: Ensure all beverages meet our quality standards and maintain consistency in taste and presentation.Customer Engagement: Interact with customers to enhance their experience, provide recommendations, and address any concerns.Inventory Management: Monitor and manage inventory levels of coffee and supplies; assist in ordering and stock rotation. Menu Development: Collaborate with management to create and innovate beverage offerings, including seasonal specialsOperational Excellence: Maintain cleanliness and organization of the coffee station and equipment; ensure compliance with health and safety regulationsPerformance Monitoring: Track barista performance and provide feedback to improve skills and service quality. Cash Handling Management: Oversee cash register operations, including cash handling, balancing cash drawers, and reconciling daily sales reports.Qualifications:•High school diploma; a college degree in Hospitality Management or related field is a plus•Minimum 3 years of experience as a barista, with at least 1 year in a supervisory role.•Deep knowledge of coffee types, brewing methods, and equipment.•Experience in cash handling and financial reporting.•Excellent communication and interpersonal skills•Strong organizational skills and attention to detail•Proficiency in point-of-sale systems and inventory management software.•Passion for coffee and a commitment to delivering exceptional customer experiences


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