Voice/Non-Voice Healthcare Customer Service Associate

2 weeks ago


Quezon City, National Capital Region, Philippines AztraTech Full time
Job Description:

We are hiring enthusiastic and compassionate individuals to join our Healthcare account team.

Key Responsibilities:

• Answer patient or member queries related to healthcare plans, benefits, and billing

• Assist with insurance claims processing, pre-authorizations, and account updates

• Coordinate with healthcare providers, facilities, or insurance companies as needed

• Provide timely, empathetic, and professional service to every interaction

Qualifications:

• College Graduate or at least 2nd year College without bpo experience

• K-12 graduates with 6 months cce experienced

• Excellent verbal and written English communication skills

• Customer-service oriented and patient in handling sensitive or emotional inquiries

• Willing to work on-site and in shifting schedules

We offer competitive compensation and a range of benefits to support your growth and well-being:

• Competitive salary packages

• Signing Bonus

• Health Maintenance Organization coverage starting on Day 1

• Performance-based incentives

• Paid training and opportunities for career advancement

• Life insurance and company-sponsored events

• 13th month pay and other supplemental bonuses

  • Quezon City, National Capital Region, Philippines Orbit Teleservices Full time

    OverviewJoin to apply for the Voice / Non Voice - Fixed Weekends Off - Hotel Booking role at Orbit Teleservices.ResponsibilitiesHandle hotel reservation inquiries, booking confirmations, and cancellations through chat and email.Provide accurate and timely information about room availability, pricing, and policies.Ensure high-quality customer service in all...

  • Non Voice

    1 day ago


    Marikina City, National Capital Region, Philippines Orbit Teleservices Full time

    OverviewNon Voice - Content Moderator - Fixed Weekends Off at Orbit TeleservicesResponsibilitiesHandle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.Accurately document customer interactions, transactions, and order details within the system.Keep up to date...


  • Quezon City, National Capital Region, Philippines Caldwell Communications Full time

    Job Summary:We are looking for Customer Service Representatives (CSR) to join our leading account. This is a full-time, entry-level role ideal for fresh graduates and first-time job seekers looking to start a stable career in the BPO industry. Successful candidates will handle either non-voice (chat/email) or voice-based customer support.List of vacancies we...

  • Non-Voice Job

    1 day ago


    Marikina City, National Capital Region, Philippines Caldwell Communications Full time

    OverviewJoin to apply for the Non-Voice Job - SHS Grads Accepted - Start ASAP role at Caldwell Communications.ResponsibilitiesCommunicates with customer on the phone or by way of written correspondence to deal with concerns.Resolves customer issues on the first call/contact whenever possible without having to transfer caller.Matching customers' demands to...


  • Caloocan City, National Capital Region, Philippines Caldwell Communications Full time

    No Calls/No Hassle-Non-Voice Role - START ASAPJoin to apply for the No Calls/No Hassle-Non-Voice Role - START ASAP role at Caldwell CommunicationsJob ResponsibilitiesAnswers phone calls and provides important information/assistance to clientsChecks mail, fax, and internet mail to provide customer assistanceCommunicates with customers on the phone or using...


  • Caloocan City, National Capital Region, Philippines Caldwell Communications Full time

    Live Chat Support Representative-Non-Voice-No Call TasksJoin to apply for the Live Chat Support Representative-Non-Voice-No Call Tasks role at Caldwell CommunicationsGet AI-powered advice on this job and more exclusive features.TO APPLY, KINDLY CREATE A PROFILE THROUGH THIS LINK: ALWAYS CHECK YOUR E-MAIL IF YOU RECEIVE A MESSAGE REGARDING WITH THE NEXT...

  • Healthcare Associate

    4 weeks ago


    Quezon City, National Capital Region, Philippines HRTX Full time

    QualificationsFresh Graduate are welcome to apply.College Graduate or 2 years completed in college.Worked in service Industry.Experience of 6 months and above desirable.Experience in call center will be an advantage.Healthcare experience will be an added advantageVoice ClarityAccent NeutralityFluency in EnglishKnowledge of basic computer...


  • Makati City, National Capital Region, Philippines Pinoybisnes Full time

    J-K Network Manpower Services – Makati City, Metro Manila – Ortigas, Pasig CitySalary: P 60,000 – P 70,000Language Requirements: English, KoreanBenefits:Government Mandated Benefits13th Month PayHealth Care Benefits1 HEAD NEEDEDNON VOICEEMAIL AND CHAT SUPPORTJOB DETAILS:Company Profile: The company provides customer support services related to live...

  • Non Voice

    4 weeks ago


    Marikina City, National Capital Region, Philippines Orbit Teleservices Full time

    Job Responsibilities:• Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.• Accurately document customer interactions, transactions, and order details within the system.• Keep up to date with company policies, procedures, and services to deliver...

  • Advertising Associate

    2 weeks ago


    Quezon City, National Capital Region, Philippines JK30 Full time

    COMPANY PROFILE: It is a shared services company that established in the year of 1993. They to provide a support functions like finance, accounting, customer support, and soon. Position: Campaign Associate II (Advertising Associate)Company Industry: Shared ServicesWork Location: 1101 Quezon CityWork Schedule: Flexible-Mid Shift (4Pm - 12 midnight) Salary:...