Voice / Non Voice - Fixed Weekends Off - Hotel Booking

3 weeks ago


Quezon City, National Capital Region, Philippines Orbit Teleservices Full time
Overview

Join to apply for the Voice / Non Voice - Fixed Weekends Off - Hotel Booking role at Orbit Teleservices.

Responsibilities
  • Handle hotel reservation inquiries, booking confirmations, and cancellations through chat and email.
  • Provide accurate and timely information about room availability, pricing, and policies.
  • Ensure high-quality customer service in all written interactions.
  • Record and update customer information and reservation details in internal systems.
  • Follow all company guidelines for quality and compliance.
Qualifications
  • High school graduate (K-12 or Old Curriculum).
  • Minimum of 6 months BPO or relevant customer service experience (non-voice experience preferred).
  • Excellent written English communication skills.
  • Strong attention to detail and customer-focused attitude.
  • Proficient in computer use and typing.
  • Willing to work onsite and on shifting schedules (weekends off).
What We Offer
  • Weekends off (Monday to Friday schedule)
  • Paid training and onboarding support
  • Competitive salary plus incentives
  • Career growth and promotion opportunities
  • Friendly and professional working environment
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Telecommunications
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