Non Voice

3 weeks ago

Marikina City, National Capital Region, Philippines Orbit Teleservices Full time
Overview

Non Voice - Content Moderator - Fixed Weekends Off at Orbit Teleservices

Responsibilities
  • Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
  • Accurately document customer interactions, transactions, and order details within the system.
  • Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
  • Support a positive and team-oriented work environment.
  • Perform basic troubleshooting tasks when required.
Qualifications
  • Must have completed at least a high school education or equivalent; college undergraduates are welcome.
  • At least 1 year BPO experience
  • Must be able to work on-site.
  • Willing to attend interviews conducted on-site.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Telecommunications
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