Customer Service Representative
2 days ago
WORK FROM HOME SET UP We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative (CSR). In this role, you will be the front-line point of contact for customers, providing exceptional support, resolving inquiries, and ensuring a positive customer experience. The ideal candidate is a strong communicator with a passion for helping others and a commitment to delivering high-quality service.Customer Support: Respond to customer inquiries via phone, email, chat, or social media in a professional and timely manner.Problem Resolution: Address and resolve customer issues, complaints, and requests effectively while maintaining a positive and empathetic attitude.Product Knowledge: Gain a deep understanding of company products or services and use that knowledge to assist customers with questions and concerns.Order Processing: Assist customers with placing orders, tracking shipments, processing returns or exchanges, and addressing billing issues.Customer Interaction: Provide clear, accurate, and relevant information to customers while ensuring their needs are met.Data Entry: Update customer records, log interactions, and track service issues in the company’s CRM system.Follow-up: Follow up with customers to ensure satisfaction and to ensure that issues have been resolved to their satisfaction.Escalation Management: Identify situations requiring escalation and notify appropriate departments or managers as necessary.Team Collaboration: Work with other departments, such as sales, technical support, or logistics, to ensure a seamless customer experience.Feedback Collection: Gather customer feedback and relay insights to management for continuous improvement of products and services.Required Skills & Qualifications:High school diploma or equivalent (some positions may require a college degree).Proven experience in a customer service or related role.Excellent verbal and written communication skills.Strong problem-solving and critical-thinking abilities.Ability to manage multiple tasks in a fast-paced environment.Empathy, patience, and a positive attitude when handling challenging customer interactions.Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM software.Strong attention to detail and organizational skills.Ability to work well both independently and as part of a team.Preferred Qualifications:Previous experience in customer service or a call center environment.Knowledge of the company's products, services, or industry.Bilingual skills (depending on the location of the position).Experience with conflict resolution or de-escalation techniques.
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Customer Service Representative
2 days ago
DIGOS, Philippines Lexie Staffing And Business Consulting Full timeWORK FROM HOME SET UP We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative (CSR). In this role, you will be the front-line point of contact for customers, providing exceptional support, resolving inquiries, and ensuring a positive customer experience. The ideal candidate is a strong...
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Customer Service Representative
2 days ago
DIGOS, Philippines Lexie Staffing And Business Consulting Full timeWORK FROM HOME SET UP We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative (CSR). In this role, you will be the front-line point of contact for customers, providing exceptional support, resolving inquiries, and ensuring a positive customer experience. The ideal candidate is a strong...
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Customer Service Representative
1 month ago
Quezon City, Philippines Topserve Service Solutions, Inc. Full timeQualification: - College Graduate of any 4-year course - With experience as Customer Service Representative - Female/Male - Computer literate (Excel/MSword) Job Description: • Respond promptly to customer inquiries and concerns via phone, emails, or chat. • Resolve customer issues and complaints effectively and efficiently. • Ensure all documentation...
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Customer Service Representative
1 month ago
Quezon City, Philippines Topserve Service Solutions, Inc. Full timeQualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...
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Customer Service Representative
1 month ago
Quezon City, Philippines Topserve Service Solutions, Inc. Full timeQualification: - College Graduate of any 4-year course - With experience as Customer Service Representative - Female/Male - Computer literate (Excel/MSword) Job Description: • Respond promptly to customer inquiries and concerns via phone, emails, or chat. • Resolve customer issues and complaints effectively and efficiently. • Ensure all documentation...
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Customer Service Professional
4 days ago
Digos, Davao, Philippines Lexie Staffing And Business Consulting Full timeOverviewLexie Staffing And Business Consulting is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative (CSR). As a key member of our support team, you will be responsible for providing exceptional support, resolving inquiries, and ensuring a positive customer experience.
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Customer Service Experience Specialist
1 month ago
Digos, Davao, Philippines Lexie Staffing And Business Consulting Full timeJob DescriptionWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative (CSR). In this role, you will be the front-line point of contact for customers, providing exceptional support, resolving inquiries, and ensuring a positive customer experience.Key Responsibilities:Respond to customer...
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Customer Service Excellence Specialist
4 weeks ago
Digos, Davao, Philippines Lexie Staffing And Business Consulting Full timeA career as a Customer Service Excellence Specialist at Lexie Staffing And Business Consulting offers a unique opportunity to develop your skills in providing exceptional customer experiences.Job DescriptionWe are seeking a highly motivated and empathetic individual to join our team as a Customer Service Excellence Specialist. As a key member of our...
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Customer Service Representative Expert
1 month ago
Paranaque City, Calabarzon, Philippines Topserve Service Solutions Inc. Full timeJob OverviewWe are seeking a skilled Customer Service Representative Expert to join our team at Topserve Service Solutions Inc. in delivering exceptional customer service and support.About the RoleThis is a full-time opportunity requiring the selected candidate to work 6 days a week with a hybrid set-up, allowing for one day of remote work from home...
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Customer Service Representative
3 months ago
Quezon City, Philippines Lexie Staffing & Business Consulting Full timeThis is a full-time on-site role for a Senior Customer Service Representative at our Business partners. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.
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Customer Service Representative
3 months ago
Quezon City, Philippines Lexie Staffing & Business Consulting Full timeThis is a full-time on-site role for a Senior Customer Service Representative at our Business partners. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.
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Customer Service Representative
2 months ago
Quezon City, Philippines Lexie Staffing & Business Consulting Full timeThis is a full-time on-site role for a Senior Customer Service Representative at our Business partners. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience on a day-to-day basis.
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Customer Service Representative
2 months ago
Quezon City, Philippines AFNI Full timeWe are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient,...
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Customer Service Representative
2 months ago
Quezon City, Philippines AFNI Full timeWe are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient,...
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Customer Service Representative
2 months ago
Quezon City, Philippines AFNI Full timeWe are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient,...
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Customer Service Representative
1 month ago
Baguio City, Cordillera, Philippines Neksjob Full timeJob Title: Customer Service RepresentativeAbout Us:Neksjob is a leading provider of innovative solutions and services. We are committed to delivering exceptional results and exceeding customer expectations.Salary: Up to 15k - 21k per monthJob Summary:We are seeking highly skilled and motivated Customer Service Representatives to join our team. As a Customer...
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Customer Service Representative
1 month ago
Cebu City, Central Visayas, Philippines Neksjob Philippines Full timeAbout UsNeksjob Philippines is a reputable organization that values customer satisfaction and professional assistance.Job OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for customers, providing them with exceptional service...
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Customer Service Representative
4 weeks ago
Angeles City, Central Luzon, Philippines GDV Stackph Full timeAbout the RoleGDV Stackph is seeking a skilled and dedicated Customer Service Representative to join our team. This role involves providing top-notch support to our clients through various communication channels.Salary and BenefitsThe estimated salary for this position is up to 23,000 pesos per month, which includes attractive perks such as incentives, HMO,...
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Customer Service Representative
2 months ago
Makati City, National Capital Region, Philippines Wbridges Manpower Corp. Full timeJob Summary:Award-winning Wbridges Manpower Corp. is seeking a highly motivated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and ensuring a positive experience for clients.About the Role:The ideal candidate will have excellent communication skills, be able to work in a...
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Customer Service Representative
1 month ago
Baguio City, Cordillera, Philippines Valeros Business Company Full timeWe are seeking a Customer Service Representative to join our team at Valeros Business Company in Baguio.Job DescriptionAs a Customer Service Representative, you will be responsible for providing excellent customer service and support to our clients. You will work closely with our team to resolve customer inquiries and issues in a timely and professional...