Operations Supervisor
4 days ago
Position Summary:
- The Operations Supervisor oversees daily operational activities, ensuring smooth and efficient functioning of the transportation support services. This role is responsible for supervising the customer service and operational teams, monitoring performance, handling escalations, and implementing process improvements to meet organizational KPIs.
Key Responsibilities:
- Supervise and monitor daily operations of customer service and support teams.
- Ensure team adherence to company policies, operational procedures, and quality standards.
- Manage staffing and scheduling for 24/7 operations, ensuring adequate coverage for all shifts.
- Handle escalated customer and operational issues promptly and efficiently.
- Implement process improvements to enhance service delivery and operational efficiency.
- Monitor team performance, provide feedback, coaching, and training as necessary.
- Generate and analyze operational reports to identify trends, issues, and areas for improvement.
Collaborate with other departments to support business goals and customer satisfaction.
- Oversee daily operational activities to ensure targets and KPIs are met
- Supervise and coach team members for consistent performance improvement
- Analyze operational reports and identify areas for process enhancement
- Coordinate with management to implement best practices and efficiency strategies
-
Operations Supervisor
2 weeks ago
Pasay, Philippines SM Supermalls Full timeOperations Supervisor Operations Supervisor at SM Supermalls. Responsibilities: Responsible for outsourcing different sources of income aside from Carpark fees. Implements creative ideas in parking and valet operations to deliver additional revenues to the business. Ensures full implementation of Carpark policies and procedures. Guarantees the safety of...
-
Operations Supervisor
1 week ago
Pasay, Philippines New found land Full timeWe are urgently in need of OPERATIONS SUPERVISOR to be assigned at PNB Head Office – Diosdado Macapagal Boulevard, Pasay City Qualifications: Male/ Female College graduate of any course With 3-5 years of experience in operational service Computer Literate
-
Operations Supervisor
4 weeks ago
Pasay, Philippines HMD Hermada HR Solutions Corporation Full timeOperations Supervisor Location: Pasay City Industry: Logistics Employment Type: Full-time About the Role We are looking for a Operations Supervisor to join our client’s team in Pasay. This role is ideal for someone who is responsible for overseeing daily operations, ensuring efficiency, productivity, and compliance with company policies and industry...
-
operations supervisor
2 weeks ago
Pasay, National Capital Region, Philippines MARKET PLACE CHRISTIAN COOPERATIVE Full time ₱250,000 - ₱300,000 per yearThe Operations Supervisor oversees daily manpower operations within a hotel, ensuring efficient deployment and performance of outsourced staff such as housekeeping, cleaning, public area attendants, porters, and other support roles. The supervisor acts as the liaison between the hotel management and the manpower agency, ensuring service quality, staffing...
-
Operations Supervisor
2 weeks ago
Pasay, National Capital Region, Philippines AThousandConcepts, Inc. Full time ₱264,000 per yearJob description:The Operations Supervisor will assist the Operations Manager to overseeing day-to-day operations/museum activities, managing a team, and ensuring efficient and smooth workflow.Qualifications:Must be a bachelor's degree in any Business courses.At least 3 or more years strong experience as Supervisory in Recreational/Entertainment/Leisure...
-
operations supervisor
3 days ago
Pasay, National Capital Region, Philippines SM Hypermarket Full time ₱104,000 - ₱130,878 per yearABOUT US:Being part of a dynamic organization is one of the secrets of career success. Alfamart is the first and only Super Minimart in the Philippines that is designed to serve the needs of local Filipino neighborhoods & communities. Join the fastest-growing chain as we expand across the PhilippinesWho are we looking for:As an Operations Supervisor, you are...
-
Operations Supervisor
2 weeks ago
Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full timeAccount: Logistics/TrackingWork Setup: Onsite (MOA)Shift: Night ShiftRequirements:1 year experience as Team Lead/Operations SupervisorWith Voice account experiencePreferably from TELCO account Can start ASAPResponsibilities:Overseeing the daily activities and performance of a team of customer service representativesMonitoring call volumes, handling times,...
-
Operations Supervisor
2 weeks ago
Pasay, National Capital Region, Philippines Teleperformance Full time ₱900,000 - ₱1,200,000 per yearAbout the role As an Operations Supervisor for the Healthcare account at Teleperformance, you will be responsible for overseeing and supporting a team of professionals who provide customer service and administrative support to healthcare clients. This is a full-time in-office role based in Pasay City, Metro Manila.What you'll be doingSupervise and manage a...
-
Operations Supervisor
1 week ago
Pasay, Philippines EPX: EPERFORMAX CONTACT CENTERS Full timeRecruitment Supervisor at EPX: EPERFORMAX CONTACT CENTERS Responsibilities: Facilitate the development of team lead performance by conducting individual coaching sessions using the team lead scorecard, on a bi-weekly basis or more frequently, as needed, using EPX COACHing Model. Ensure that team leads follow TIER by observing team huddles and providing...
-
Start ASAP Operations Supervisor
5 days ago
Pasay, National Capital Region, Philippines Teleperformance Full time ₱1,200,000 - ₱2,400,000 per yearAbout the roleTeleperformance is seeking an experienced Operations Supervisor to join our team in our Pasay City, Metro Manila office. As an Operations Supervisor, you will play a crucial role in overseeing the day-to-day operations of our healthcare-focused team, ensuring the delivery of high-quality services to our clients. This is a full-time position...