Accounts Receivable Supervisor

1 day ago

Pasay, National Capital Region, Philippines Business Process Outsourcing International, Inc. Full time

Job Description

The Accounts Receivable Supervisor will be responsible for managing the full end-to-end Accounts Receivable (AR) process for assigned accounts. This role supports daily operations, ensures timely and accurate deliverables, and contributes to continuous process improvement while maintaining strong client relationships.

Key Responsibilities

Strategic / Tactical

  • Manage the complete AR cycle for designated accounts.
  • Develop and maintain the annual monthly activity calendar.
  • Support the Operations Manager by ensuring resources such as staffing, workstations, and training are sufficient to meet service level agreements (SLAs).
  • Review and validate the work and reports submitted by Associates.
  • Identify process improvement opportunities and coordinate with relevant teams for implementation.
  • Assist in resolving client concerns in coordination with immediate supervisors.

Reports & Analytics

  • Prepare the Accounts Receivable Aging Report.
  • Review and submit AR reports required by clients.
  • Track and summarize the volume of documents received for processing, and escalate significant changes to the Operations Manager.
  • Provide ad hoc reports as requested by authorized stakeholders.

Process & Compliance

  • Ensure accuracy, completeness, and timely delivery of all outputs.
  • Safeguard data and information, maintaining confidentiality and preventing loss or unauthorized access.
  • Communicate process changes, updates, and exceptions to the team clearly and promptly.

Leadership Responsibilities

  • Provide coaching, feedback, and guidance to direct reports.
  • Participate in training sessions, company programs, and development initiatives.
  • Ensure team compliance with company policies and required submissions.
  • Lead and support process improvement initiatives.
  • Perform additional tasks or special duties as assigned.

Baseline Qualification:

  • Bachelor's degree in Accounting, Finance, or related field
  • At least 1-2 years of experience in accounting, with supervisory or managerial experience preferred in Finance, Accounting, Manufacturing and BPO field.
  • Strong Communicator and has Interpersonal Communication Skills
  • Knowledgeable in Accounting systems.
  • Proficient in Oracle
  • Proactive, Detail Oriented, Resourceful & Self Starter
  • Strong management and leadership skills

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