TL - Banking and Finance Account (Clark) | Onsite | ForPooling
3 days ago
Requirements: Bachelor's degree graduate, any field.Minimum experience of 4 years with customer service in the BPO/BPM industryA minimum of 1 year in the role of a Team Leader.Preferably with background or knowledge in Banking and Financial.Amenable to work in shifting/nightshift schedule in Clark.Amenable to work onsite Responsibilities:Effectively manage teams including tasks such as resource planning, career planning, performance management, attrition management etc.Coach and help develop team members; help bridge knowledge gaps and overcome skill and will issuesHandle User/customer escalations and formulate actions to resolve any concerns and ownership till resolutionRegularly formulate and execute internal and external governanceEffectively handle client escalations and formulate actions to resolve any concernsWork with the operations managers to obtain necessary resources like training and support for the teams requirements
-
Angeles, Philippines TASQ Staffing Solutions Full timeRequirements: Bachelor's degree graduate, any field. Experience in handling escalation calls. Minimum of 3 years work experience as an SME in BPO/shared services industry. Excellent oral and written communication. Good problem-solving skills and ability to multitask. Preferably with background or knowledge in Banking and Financial. Amenable to work in...
-
Angeles, Philippines TASQ Staffing Solutions Full timeRequirements: Graduate of any 4-year course. Experience in managing a team or being an individual contributor. At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO/shared services industry. Preferably with background or knowledge in Banking and Financial. Excellent oral and written communication. Good problem-solving...
-
Angeles, Philippines TASQ Staffing Solutions Full timeRequirements: Bachelor's degree graduate, any field. 3 years of MIS/RTA experience, preferably in BPO/Shared Services. Must also be exposed to Scheduling, Capacity planning, Forecasting and Reporting Knowledge with using MIS Scheduling tools (PowerBI, VBA, Macros, Excel) Has strong knowledge with MS Office Tools (Excel in particular) Preferably with...
-
Angeles, Philippines TASQ Staffing Solutions Full timeRequirements: Bachelor's degree graduate, any field. Minimum experience of 4 years with customer service in the BPO/BPM industry A minimum of 1 year in the role of a Team Leader. Preferably with background or knowledge in Banking and Financial. Amenable to work in shifting/nightshift schedule in Clark . Amenable to work onsite Responsibilities: Effectively...
-
Operations Manager
2 days ago
Angeles, Philippines TASQ Staffing Solutions Full timeRequirements: Bachelor's degree graduate, any field. Minimum 7 years related BPO experience (including supervision of others) 3 years of Operations Manager Experience or above. Series 6 and 63 licenses or ability to obtain within 60days Strong knowledge of defined contribution plans necessary Preferably with background or knowledge in Banking and Financial....
-
Angeles, Philippines TASQ Staffing Solutions Full timeRequirements: Graduate of any 4-year course.2-3 years of prior work experience.Experience working in the BPO Industry is an advantage.Preferably with background or knowledge in Banking and Financial.Excellent oral and written communication.Good problem-solving skills and ability to multitask.Amenable to work in shifting/nightshift schedule in Clark.Amenable...
-
Angeles, Philippines TASQ Staffing Solutions Full timeRequirements: Graduate of any 4-year course.Experience in managing a team or being an individual contributor.At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO/shared services industry.Preferably with background or knowledge in Banking and Financial.Excellent oral and written communication.Good problem-solving skills...
-
Operations Manager
3 days ago
Angeles, Philippines TASQ Staffing Solutions Full timeRequirements: Bachelor's degree graduate, any field.Minimum 7 years related BPO experience (including supervision of others)3 years of Operations Manager Experience or above.Series 6 and 63 licenses or ability to obtain within 60daysStrong knowledge of defined contribution plans necessaryPreferably with background or knowledge in Banking...
-
Angeles, Philippines TASQ Staffing Solutions Full timeRequirements: Graduate of any 4-year course. Minimum of 12-18 months of relevant experience in similar role. Working knowledge of multi-user computer systems, applications, and equipment along with work force management tools and techniques. Experience in usage of reporting tools like Avaya/Cisco.Preferably with background or knowledge in Banking...
-
Angeles, Philippines TASQ Staffing Solutions Full timeRequirements: Graduate of any 4-year course. 2-3 years of prior work experience. Experience working in the BPO Industry is an advantage. Preferably with background or knowledge in Banking and Financial. Excellent oral and written communication. Good problem-solving skills and ability to multitask. Amenable to work in shifting/nightshift schedule in Clark ....
